Chioma Amarachi Eleodimuo

Eleodimuo Chioma Amarachi No 28 Olayinka Amoje Street, Fagbile Estate Ijegun Lagos- |- Objective I am a dynamic team player with unbeatable human relation and commitment to my client and employer. I am respectful with good interpersonal skills developed over years of schooling, working and interacting with people from different ethnicity, backgrounds and levels within Organizations. I possess strong analytical mind, sound presentation skills demonstrated during job roles and also during case studies at School with the ability to learn, apply and wisely link theories, tools and techniques to business needs; propelled by a strong drive to improve products, services and processes. I tend to promote the corporate image of any organization I belong to through dedication, enhanced self awareness, loyalty, commitment and a continuous drive towards excellence. Experience Access Bank Customer Care Officer - Responding to customer's queries - Processing customer's order - Resolving customer's complaints -Engaging customers, assisting them in overcoming challenges and providing guidance 2024 - Present Lotus Bank 2023 - 2024 Markerter -Developing and Executing marketing strategies to promote the bank's products and services and help the bank achieve it's business goals -Creating and Maintaining a positive brand image, attract new customers and retain existing customers - Analyze data to evaluate the success of marketing campaigns Bedrock Mart (National Youth Service Corps) ICT Officer - Install and maintain computer systems and networks. - Set up and configure software. - Troubleshoot computer issues. - Ensure that the mall's website is up and running. - Provide technical support to mall staff and customers. - Keep track of inventory and order new supplies as needed. - Train new staff on how to use the mall's computer systems. - Research new technologies and make recommendations for upgrades. 2022 - 2023 Arcon Global Construction Administrative Secretary - Answering phones and taking messages. - Scheduling appointments and meetings. - Managing calendars and schedules. - Preparing and distributing memos and reports. - Maintaining files and records. - Coordinating office events and travel arrangements. - Providing general administrative support to managers and staff. - Handling customer inquiries and complaints. 2021 - 2022 Cutix PLC (Industrial Training) Quality Assurance - Developing and implementing quality control procedures. - Testing products and services for defects. - Ensuring compliance with industry standards. - Collecting and analyzing data on customer satisfaction. 2019 - 2020 - Working with other departments to improve processes and procedures. - Documenting quality assurance findings and making recommendations. Education Nnamdi Azikiwe University Teaching Hospital Nnewi, Anambra State Health Information Management/ Higher National Diploma Upper Credit - Federal Government Girl's College Onitsha, Anambra State WASSCE Science and Maths - Carol Standard Convent Ichi, Anambra State BECE - Dubem Nursery and Primary School Nnewi FSLC - Skills Python Communication skills Ability to multitask Strong attention to details Great Teamwork Reference Amaka Ezenwobi - Nnamdi Azikiwe University Teaching Hospital Ukpo Accountant- Mrs Chika Peace - USaid Regional Manager-