Chinyere Uche

Chinyere Uche Kalunta 📞 💻Remote Support Specialist Executive Virtual Assistant 📧 Professional Summary Detail-oriented and highly organized Executive Virtual Assistant with over 2 years of experience supporting businesses and entrepreneurs in streamlining operations. Specialized in email management, appointment scheduling, lead generation, administrative support, data entry, and guest communication. Adept at maintaining productivity, improving workflow efficiency, and delivering excellent client experiences. Ready to provide value with strong communication and top-notch management skills. EXPERIENCE Executive Virtual Assistant Freelance / Remote RUDEP Organisation 2022 – Present • Managed client inboxes with up to 500+ emails per week, filtering, prioritizing, and responding on behalf of clients. • Scheduled meetings, travel, and follow-ups across multiple time zones. • Conducted market and client research to generate leads and update CRM databases. • Supported Airbnb hosts with guest communications, check-in instructions, and issue resolution. • Prepared weekly reports, spreadsheets, and organized files for easy access. • Provided general administrative support, including invoice tracking and task management. EDUCATION SKILLS Core Skills • Email & Calendar Management • Appointment Scheduling • Lead Generation & Research • Administrative Support • Guest Communication (Airbnb/Short Let) • Data Entry & Document Management • Client & CRM Tools (Trello, Slack, Notion, etc.) • Time Management & Organization • Tools & Platforms • Gmail, Outlook, Google Form • Google Workspace, Microsoft Office • Canva, Trello, Notion, Slack • Calendly, Zoom, Skype • CRM tools (HubSpot, Zoho, etc. EDUCATION Enugu State University of Science and Technology, Enugu State, Nigeria BSc - Health Education Graduated -2018 School of Health Technology Aba,Abia State —OND Graduated 2009 Work Achievement – Project Highlight • Client Support & Business Operations Optimization (2023) Successfully supported a U.S.-based small business owner by streamlining their daily operations through comprehensive virtual assistant services. Key achievements included: • Email Management: Reduced inbox clutter by 70% through effective labeling, prioritization, and timely response to client and customer emails. • Appointment Scheduling: Managed calendar and booked over 30+ meetings monthly, eliminating scheduling conflicts and improving time efficiency. • Administrative Support: Created and maintained detailed spreadsheets for tracking business expenses, client contacts, and content planning. • Result: Improved business organization, enhanced customer response time by 80%, and saved the client over 10 hours weekly.