Chinyere Okonkwo

CHINYERE OKONKWO Enugu, Nigeria Bio Data PROFESSIONAL SUMMARY Detail-oriented and dependable Real Estate Virtual Assistant with 4+ years supporting acquisitions teams through outbound calls, off-market deal verification, and CRM documentation. Skilled in identifying motivated sellers, qualifying leads, and booking follow-ups for the acquisitions team. Proven ability to maintain high call volumes, accurately log CRM activity, and consistently hit KPIs. Experienced in CRM management, lead follow-up, and known for reliability, organization, and exceeding communication targets in fast- paced real estate environments. To view our price list, Click here Skills and Competencies ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Real Estate Agent Outreach Outbound Cold Calling Follow-Up Appointment Setting CRM & Spreadsheet Management Real Estate Agent Outreach Lead screening & Qualification Seller Motivation & Lead Qualification Dialers & VOIP Systems (Batch dialer, Mojo) KPI Achievement & Reporting Time Management & Prioritization Work Experience Real Estate Cold Callers | Homedeals Real Estate, USA | January 2024 – December 2025 ●​ ●​ ●​ ●​ ●​ Conducted 100 outbound calls daily to real estate agents to verify active property listings and availability. Maintained 98% call note accuracy by recording detailed summaries in CRMs and tracking spreadsheets. Followed up with agents consistently, increasing response and clarification rates by 30%. Supported acquisitions teams by flagging qualified on-market opportunities for further deal review Identified and escalated 25–35% of contacted listings as potential opportunities for deal review ●​ Verified active listing details with 97% accuracy, including pricing, days on market, seller motivation, and financing options. Real Estate Virtual Assistant | Knest Investment, USA February 2022 – December 2023 Scheduled calls, meetings, and follow-ups efficiently, maintaining on-time coordination for 95% of appointments. ●​ SuContacted 50–80 buyers weekly via phone, email, and messaging platforms, establishing strong professional relationships ●​ Maintained CRM records (Podio, HubSpot) with 70% accuracy, ensuring reliable tracking of buyer interactions. ●​ ●​ Reached out to real estate companies, brokers, and agencies, maintaining a 70% updated buyer database. Operations Coordinator / Real Estate Support (Remote) | Prime Deals Realty, USA June 2016 – December 2019 Monitored 100% of team tasks for SOP adherence, identifying process gaps and ensuring compliance across all departments. ●​ Coordinated across departments to ensure task alignment, improving project efficiency by 30%. ●​ Documented processes and created checklists to maintain consistency in team operations. ●​ Operations Coordinator / Real Estate Support (Remote) | Keltims Global Services Ltd August 2014 – May 2016 ●​ Managed phone and email communication for property and investment teams, maintaining 100% follow-up compliance. Education ●​ Master’s Degree in Pharmacognosy & Traditional Medicine Nnamdi Azikiwe University, Nigeria | 2021 ●​ Bachelor’s Degree in Pharmacy, Madonna University | 2012 Training & Certifications ●​ ●​ ●​ General Virtual Assistant Certification – Short Term Rentals Academy (2023) In-Demand IT Skills Training – Digital Witch Support Community (2025) Customer Service Fundamentals – Coursera (2022) ●​ Virtual Assistant certified by ALX Africa