Chinyere Eluwa

VIRTUAL ASSISTANT CHINYERE ELUWA 01 Industry Experience 02 Hi, I'm Chinyere! Virtual Assistant A certified Virtual Assistant with over 3 years of experience in Project Management, Administrative operations and a knack for streamlining processes Having gone through an intensive and comprehensive training program with ALX. Educational Background M. Sc Pharmaceutical and Medicinal Chemistry Ahmadu Bello University, Zaria B. Sc Pure and Industrial Chemistry - Nnamdi Azikiwe University, Awka 03 Areas of Expertise Administrative Operations Project Manangement Email/Drive/Calendar Management, Travel Booking and arrangement, Data Entry, Online Research, Lead Generation, Social Media Management, Appointment setting, invoice and expense management. Coordination of project from conception to completion, managing timelines using tools such as Trello, Asana, Notion, Monday.com and ClickUp. SKILLS AND ACHIEVEMENTS ACHIEVEMENTS Successfully improved clients' social media pages to increase engagement and followers by 40% on Instagram and LinkedIn. Led a team of 30 members to achieve revenue growth, exceptional customer service, and productivity enhancements resulting in 60% operational costs and 30% boosts in customer retention Through effective use of Linkedin and Ulinc as Lead generation tools a client won a huge deal with Google. PROFESSIONAL SKILLS Customer Service Skills Google Workspace Microsoft Suites Online Research Minutes/Note-taking Presentation Preparation Graphics Design Data Entry Social Media Management Detail-oriented Excellent communication skill Strong time management and organizational skills Proactive 04 05 ESTABLISH OPEN AND CONSISTENT LINES OF COMMUNICATION Deciding on the right communication channel Work process SET OBJECTIVES AND PRIORITIES Defining the priorities and requirements of my clientele SET EXPECTATIONS Establish clear objectives, outline each project, and describe my method. Less spoken than delivered Why I'm the Right Choice I have strong work ethic I am Detail Oriented I deliver quickly and on time I have the right attitude to work I ensure accuracy I am proactive I am Trustworthy I have Growth Mindset 06 07 NOTABLE PROJECTS 08 Researched Personal and Business Tasks Client name: Jen Backman Executed online research for both personal and business tasks. 09 Research 10 Travel Arrangement Planned, organized, and made travel arrangements, Hotel bookings and itineraries in the form of a pack containing the itinerary, Exit and Entry requirements, Event information, and travel budget. Also, included travel information in Notion for easy reference. Details can be found in the link below: https://drive.google.com/file/d/1mXSlzPdBK nti1Jav8Fxk3z-rQtgijr6F/view?usp=sharing 11 12 TRAVEL/HOTEL ARRANGEMENT 13 09 Email/Calendar/Google Drive Management Skillfully managed clients' calendars, Google Drive, and Email for ease of access to vital information using labels, colours, and stars on Google Drive, Google Calendar, Gmail, Outlook and Notion. 14 Social Media Content Planner 15 Skillfully planned monthly social media content for various social media platforms such as Pinterest, LinkedIn, Instagram, and Tailwind. Create content calendar. Create and schedule posts. Engage with the audience. Community Management. I 16 Data Entry Task Handled basic data entry tasks for clients such as copy and paste, graph presentation, data cleaning and formatting using Excel and Google Sheets with 100% accuracy and validated every entry. 17 Lead Generation The use of tools such as Google, Lead Scrape, LinkedIn, Contact Out, Apollo.io, Ulinc etc generates leads. Also influenced a huge deal won by a client combining networking and lead generation. 18 Project Management Tools Trello, Notion, Asana and Monday.com Notion Trello 19 Asana Monday.com 20 21 CERTIFICATIONS 22 TOOLS FOR WORK Calendar/Appointment Management: Calendly, Google Calendar Project Management: Trello, Notion, Asana, Monday.com Email Management: Google and Microsoft suites Communication: Google Meet, Slack, Zoom, Slack, Basecamp Lead Generation: Apollo.io. Lead Scrape, Contact out, Ulinc, LinkedIn Social Media Mgt: Canva, Buffer, Facebook Manager Call Tools: Ytel, Openphone CRM Tools: Zendesk, Hubspot VIRTUAL ASSISTANT TESTIMONIAL 23 VIRTUAL ASSISTANT 24 Let's work TOGETHER --https://www.linkedin.com/in /chinyere-eluwa CHINYERE ELUWA