Chinyere Akintade

Akintade Chinyere Gladys - www.linkedin.com/in/chinyereakintade-12 Irebawa street Oke-Ira, Ogba, Lagos. PERSONAL DETAILS Date of Birth August 10 Marital Status Married Gender Female EDUCATION ➢ Federal University of Agriculture, Abeokuta. Bachelor of Agriculture 2012 – 2018 WORKING EXPERIENCE Showmax Nigeria 2024 – Jan 2025 Position: Telesales Agent • Assisted in app installation and subscription purchase • Encouraged and convinced customers to stream showmax • Ensured sales of subscription to meet daily and monthly target • Created showmax awareness by introducing most trending movies on the app. Alerzo Limited 2021 – 2024 Position: Business Development Executive / Customer Service • Developed and implemented sales strategies that increased the company’s revenue by 20% • Played a major role in customer onboarding and retention which increased Alerzo’s customer database. • Ensured sales of company’s product by meeting expected monthly target while satisfying our customers • Participated in market survey to identify potential customers and the understand their needs, industry trends and our competitor’s strength. • Participated in distribution of POS machine across client and introduction of alerzopay Caccicon Technology Limited 2016 – 2019 Position: Customer Service Representative • Attended to customer needs • Ensured that customers are satisfied with the company product and services • Built and managed customer relationship to enhance company’s growth CONTINUING EDUCATION Data Analysis In Progress Experienced in using Excel, SQL, Power Bi, and python for analysis and visualization. Customer Service, Customer Support, and Customer Experience Udemy 2025 Technical Support Fundamental Google Certificate 2023 SKILLS • Effective communication to engage with customers and convey information accurately. • Ability to negotiate and convince potential customers to patronize company’s product. • Problem solving. • Efficiency in image labelling and annotation for machine learning • Proficient in the use of technological tools. • Ability to network and collaborate with others to achieve goals. LANGUAGES English Language – with proficiency in reading, writing, speaking, and listening. Igbo Language – with proficiency in speaking, reading, listening and writing. REFEREES Available on request