Chinwendu Ikwuka

CHINWENDU IKWUKA 📍 Virtual Assistant | Property Finder | Airbnb Co-host Remote | Available Worldwide --Professional Summary Detail-oriented Virtual Assistant and Property Finder with 2+ years of experience supporting short-term rental (STR) operations and Airbnb hosts. Formally certified in Airbnb Co-hosting by Digital Hospitality Hub. Skilled in guest communication, property research, booking management, and workflow automation using tools like Zapier and Pipedrive. Known for fast response times, proactive service, and helping hosts maintain 5-star ratings and Superhost status. --Key Skills Airbnb Co-hosting & Guest Communication STR Property Research & Lead Sourcing CRM Management (HubSpot, Pipedrive) Booking Coordination & Calendar Sync Zapier Automation & Task Streamlining Listing Optimization & Review Handling Market Research & Data Reporting Tools: Google Workspace, Canva, Trello, Slack --Professional Experience Virtual Assistant / Property Finder Freelance | Remote | Jan 2023 – Present Source high-return STR and arbitrage opportunities using platforms like Zillow and Furnished Finder. Assist investors with comparative analysis, zoning laws, HOA checks, and rental potential. Provide detailed reports and deal breakdowns for decision-making. Coordinate with cleaners and vendors to ensure unit readiness. Airbnb Co-hosting Assistant Freelance | Remote | Jul 2022 – Present Provide 24/7 guest support, from inquiries and bookings to check-in instructions and reviews. Maintain under 10-minute average response time, contributing to client Superhost achievements. Manage automated messaging through Zapier and optimize listings for performance. Handle reservation calendars, issue resolution, and review management. --Education & Certifications Airbnb Co-hosting Certification – Digital Hospitality Hub HubSpot Academy – CRM, Customer Service, and Inbound Sales Pipedrive CRM Training – Sales Pipeline & Lead Management --Tools & Platforms Airbnb, Guesty (basic), Zapier, HubSpot, Pipedrive, Notion, Trello, Canva, Google Workspace, Slack