I am a customer support specialist with over 5 years of experience. I help organizations understand and relate with clients in professional ways to help resolve issues. I relate with customers of an organization to elicit feedback for a better system and improved service.
My Skills include:
👉Handling Customer enquiries via Chat or email.
👉Troubleshooting issues and complaints.
👉Offering Product suggestions.
👉Interactive Voice support.
👉Responding to clients general questions.
👉Raising of tickets.
👉Social media support and other client support services as may be required.