Chinwendu Arisa

Hey there! I’m so glad you’re here.

I’m a Customer Support Specialist with 3+ years of experience helping businesses build stronger relationships with their customers- one conversation at a time. I don’t just “handle tickets” or “respond to chats”- I treat every interaction like it matters (because it does). Whether someone’s frustrated, confused, or just needs a quick answer, I bring empathy, patience, and clarity to the table every single time.

Here’s What I’m Really Good At:

Email & Live Chat Support - Clear, warm, and helpful communication that makes your brand shine

Tools like Zendesk, Freshdesk & Help Scout - I know my way around and can jump in quickly

Customer Retention & Conflict Resolution - I know how to keep people happy (even when they’re not)

Organized Ticket Handling - No missed messages or dropped threads-ever

CRM Know-How – Keeping customer info up-to-date and easy to access

Technical Support - I break things down without talking over anyone’s head

Knowledge Base & SOPs - I love documenting processes that make support smoother

Data Entry & Virtual Assistant Tasks - Need a hand with the admin side? I'm on it.

A Bit About Me:

Clients often say I’m calm under pressure, super dependable, and just really easy to work with. I take pride in treating your customers like people-not problems-and making sure they feel genuinely cared for. Because when your support team shows up with kindness and competence, it reflects beautifully on your business.

Let’s Make Your Support a Reason Customers Stay

If you’re ready for support that’s not just “good enough,” but genuinely thoughtful, fast, and aligned with your brand, I’d love to be part of your team.

I’m ready when you are.