Chinue Uecker

Chinue A. Uecker, DBA - - www.linkedin.com/in/chinueuecker PROCESS IMPROVEMENT & STRATEGY LEADER|FACILITATION & MANAGEMENT EXPERIENCE Expert leader in delivering significant results within financial, healthcare, engineering, medical device, non-profit, and sales organizations. Recognized by the client for exceeding expectations and providing exceptional service on engagements (4.9 out of 5.0). Extensive professional expertise in:    Change Management Project Management Quantitative/Qualitative Analysis    Process Improvement Organizational Leadership Strategic Planning/Strategy Execution PROFESSIONAL EXPERIENCE LPI Consultants, LLC, St. Thomas, Virgin Islands 2018-Present Management Consultant/Master Black Belt (2018-present) - Facilitated a 2-day strategic planning session for a senior executive team focused on improving the quality of products manufactured, talent recruiting strategies, and reducing overall costs. - Successfully led an enterprise telehealth initiative for a cancer research center. - Co-chaired the Association for Strategic Planning 2018 Annual Conference bringing 200 attendees together from over 10 countries and delivering 5 masterclasses, 3 keynotes, 1 mission driven panel, and 25 breakout sessions. International Capital & Management Company, St. Thomas, Virgin Islands- Program Office Manager -) - Successfully optimized immunotherapy ordering for clinical staff improving communications, implemented a standardized enterprise clinical workflow reducing non-value add process steps, and instituted a clinical review oversight committee. - Managed an enterprise cross-functional program aimed to reduce patient readmission, improve patient transition from the hospital to one’s home, and generate $500,000 of potential revenue. Knowledge Management Manager -) - Successfully launched five Communities of Practice (CoPs) with 40% Stakeholder participation, agreed upon charters, and charter alignment with business outcomes. - Facilitated a cross-functional team to implement processes and tools surrounding knowledge retention and engagement closeout. Strategic Business Assessment Manager -) - Successfully streamlined the Corporate Care Management Call Center, which reduced the voicemail turnaround time by 81% and improved Stakeholder satisfaction by 94%. Results of this project were published in a Nursing Periodical and presented at a national conference. - Managed an enterprise cross-functional team to fully deploy an integrated patient empowered care model across five (5) hospitals, resulting in $700,000 in cost savings. Chinue A. Uecker, DBA - - www.linkedin.com/in/chinueuecker Strategic Deployment Manager -) - Facilitated the development of two (2) hospitals and five (5) functional teams’ strategic plans incorporating an internal assessment and external market analysis, patient feedback, and Stakeholder involvement. - Leveraged healthcare knowledge to analyze market trends for strategic planning sessions and communicate findings to executive leadership. Lean Six Sigma Trainer/Master Black Belt -) - Efficiently and effectively employed Lean Six Sigma (LSS) and Change management methodologies in enterprise initiatives, while training and mentoring forty-five (45) senior level employees through their LSS projects. - Facilitated the Our Journey of Hope (OJOH) Pastoral Care Summit, which identified best practices across the enterprise and 15 initiatives supporting the future state of OJOH. LPI Consultants, Austin, Texas- Project Manager/Black Belt -) - Successfully led a cross regional project in the Americas, Europe, and Asia which standardized global processes and improved sales time use by 30%. - In partnership with a team of nurses and doctors, developed a robust clinician-training program, which reduced patient data entry by 25%. - Successfully led a non-profit project, which increased clients served by 20% and provided employment leads to disadvantaged clients. - Successfully led a risk management project for a financial services company, which improved customer satisfaction by 20% and reduced non-value add activities by 45%. ADDITIONAL RELATED EXPERIENCE Strayer University, Herndon, Virginia JWMI Operations Management Associate Professor (2018-Present) University of the Virgin Islands, St. Thomas, Virgin Islands Process Improvement Instructor (2018) General Electric (GE) Healthcare, Milwaukee, Wisconsin Manufacturing Manager -) Abbott Laboratories, Columbus, Ohio Operations Manager -) Production Supervisor/Project Manager -) Engineer -) Process Engineer Intern -) EDUCATION Bachelor of Arts, Chemistry, University of Chicago (1997) Bachelor of Science, Chemical Engineering, University of Illinois at Chicago (1998) Chinue A. Uecker, DBA - - www.linkedin.com/in/chinueuecker Master of Business Administration, Marquette University (2008) Doctor of Business Administration, Walden University (2018) PROFESSIONAL CREDENTIALS AND RECOGNITION Master Black Belt certification, Villanova University Project Management certification, Villanova University Change Management PROSCI certification, ICMC Center for Learning Strategic Planning Professional certification, Association for Strategic Planning HONORS Conference Presenter (2012, 2013), American Society for Quality Conference Presenter (2017, 2018), Association for Strategic Planning Oslo Special Conference Doctoral Workshop(2018), Strategic Management Society As Rural Hospitals Feel Financial Squeeze, Arizona's Look Locally For Partnerships (2018), KJZZ 91.5 PROFESSIONAL & VOLUNTEER MEMBERSHIPS Director at Large (2016-present), Association for Strategic Planning Board Member (2015-present), Boys and Girls Clubs of St. Thomas/St. John Member/Reviewer -), Academy of Management Member (2014-present), Strategic Management Society Member (2013-present), American College of Healthcare Executives