Chinmaobi Ihuoma Gold

CHINMAOBI IHUOMA GOLD ADMINISTRATIVE VIRTUAL ASSISTANT WORK WITH ME Hi, I am Gold, Your Administrative Virtual Assistant: I help busy professionals stay organized and productive by handling administrative tasks with ease. While I specialize in Google Workspace, I also bring expertise in CRM tools like HubSpot, Zendesk, Freshdesk, and Intercom, as well as customer support. Google Workspace Management: Organize emails, calendars, documents, and more to keep you on track. CRM Support: Manage customer relationships and track interactions using HubSpot, Zendesk, Freshdesk, and Intercom. Customer Support: Provide prompt and professional support to keep your customers happy. Task & Project Management: Help manage your to-dos and deadlines with Google tools and project management platforms. File Organization & Automation: Keep your files organized in Google Drive and automate repetitive tasks to save you time. ABOUT ME What I Can Do for You: Why Work With Me Exceptional Service: I provide high-quality personalized support, tailored to your specific needs and requirements. Time Savings: I free up your schedules. and our time to focus on your core business activities and achieve your goals faster. Reliable Partner: I am committed to providing consistent support and delivering results, building a strong and trusting partnership. Cost Effectiveness: My services are affordable and offer a significant return on investment, helping you save on hiring full time staff. SKILLS AND EXPERTISE CUSTOMER SUPPORT: Appointment Scheduling PROFICIENT IN GOOGLE WORKSPACE: Google Calendar Email Management Google Forms Calendar Management Gmail Lead Generation Google Drive Customer Support Google Travel Effective verbal & communication Skills Google Docs File Management & Organization Google Sheets EXPERTISE ADMINISTRATIVE & ORGANIZATIONAL SKILLS: TECHNICAL & COMMUNICATION SKILLS: Google Workspace & Microsoft Office Suite Calendar Management CRM Systems Email Management Social Media Management Appointment Setting Team Collaboration Lead Generation Automation Tools Travel Coordination Client Relations Data Entry Customer Support Project Management Strategic Planning Research Writing and Editing Leadership Video Editing Graphic Design SERVICES Email Management Calendar Management Lead Generation Travel Coordination Newsletter Writing Appointment Setting Marketing and Researching Graphic Design (Canva) Email Marketing Social Media Management Automation Video Editing Caption writing Clickup Asana Trello Slack Hubspot Calendar Management Monday.com Monthly Analytics Reporting Notion Airtable TOOLS PROFECIENCY TOOLS PROFECIENCY 1 2 3 WORK EXPERIENCE Sharon Professional Services Virtual Assistant (2023 - present) Key responsibilities included: Virtual assistance to the Founder: Managed Zoom meetings, virtual events, and training materials to enhance program delivery and engagement. Designed and implemented Google Forms for feedback collection and data analysis. Collaborated with the support team to develop and update knowledge base articles, enhancing user accessibility. Managed the calendar, email inboxes, scheduled meetings, and coordinated online training sessions etc. The Institute of Chartered Accountants of Nigeria Executive Assistant (2022 - present) Successfully complete critical aspects of deliverables with a handson approach, including drafting acknowledgment letters, personal correspondence, reports and other tasks that facilitate the Director’s ability to effective functioning. Follows attainable project timelines and assist in coordinating the agenda of the senior management team to complete milestones according to schedule. Assist the examinations department documents (Insights and Pathfinder). with typing error-free Attend to all enquiries relating to examinations and maintaining upto-date filling. Supporting the Director with weekly calendar Management, including scheduling meetings and balancing priorities. Provide a bridge for smooth communication between the departments within the Directorate, Stake holders and managing invigilators, demonstrating leadership to maintain credibility trust and support. etc. EDUCATION SouthWestern University of Nigeria Computer Science (BSc) Yaba College of Technology Computer Science (HND) TRAININGS AND CERTIFICATIONS Digital Witch Support Community (2025) IT Support Skills ALX Africa (2024) Virtual Assistant Dataluem (2023) Data Analyst (Beginner) WORK SAMPLES Appointment Scheduling with Google Form Data Entry and Research Lead Generation Project Plan Expense Tracker Meeting Agenda Google slide Presentation: Travel Pack Sample Invoice WORK SAMPLES LET'S WORK TOGETHER Phone:- LinkedIn: www.linkedin.com/in/chinmaobiihuomagold Email:-Upwork: Upwork Profile