Chinky Herrera

CHINKY HERRERA Email:-Contact #: - Skype ID: chinky.herrera1 Personal Details Status: Single Nationality: Filipino Birthday: May 5, 1992 Age: 28 Languages Spoken: Hiligaynon, Tagalog, English Professional Summary Responsible and hard-working individual with excellent communication skills demonstrated by more than 4 years of extensive experience in a Call Center as Telemarketer, Customer Service representative, Appointment Setter, Web Research and Data Entry Specialist. Motivated, enthusiastic with a strong desire to excel in the field of work chosen. I am a detail oriented person, honest, hard worker with strong written and verbal communication. My skills and knowledge are both not limited in providing efficient service to my client because for me, learning new things and task is so much enjoyable and not only that, it could help me grow. Qualifications Knowledgeable about the importance of quality, productivity and security of the information provided to the Team and to the company. Proficient in Microsoft Word, Excel and PowerPoint, Google Drive. Hardworking and energetic; flexible; adapt easily to change of environment and work schedule. Skilled at learning new concepts quickly, working well under pressure and multi-tasking. Maintain critical thinking skills essential to providing competent. Willing to undergo training to learn new things and relate well to people from a variety of cultures. Work Experience Panasiatic Solutions Inc. - Customer Service Representative - Assist callers with their general inquiry, help them in adding airtime on their phone and process payment. - Provide general information about customers’ accounts. - Help customers locate their orders. - Website walk through - Basic troubleshooting with devices. - Provide all information / educate customers about their device. Merchant Solutions Center June 2013 – Feb 2014 Outbound Sales Agent We call merchants in US and offer them a free credit card machine for their business. Assist prospects on how to avail this free offer. FORWARD FINANCING Aug 2014 Jan 2015 Outbound Sales Agent Call out merchants in US and asked them if they’re interested in applying for a loan. Assist / Follow up prospects with their loan application. ALL CASH NETWORK Feb 2015 – March 2016 Outbound Sales Agent Call out home owners and asked them if they’re interested to sell their property. Follow up home owners and sending them email. Finding overage list | Overage Campaign September 2016 - June 2017 Mr Paul Bolanie I am task to search for overage list, if I can't find it online I do call the State to see how to get the list. Once I got the list I sift it based of the preference of the client like the amount and duration then I add it to the system. Using the code provided, I search for the physical address of the property, add to the system, and search for the previous owner of the property, and call them out to set an appointment with my client to assist them in claiming the excess money.  AI HOME SOLUTIONS July 2017- Dec 2018 Outbound Sales Agent Call out home owners and asked them if they’re interested to sell their property. Follow up home owners and sending them email. Easy Sell DFW Jan 2019 June 2019 Call out home owners and asked them if they’re interested to sell their property. MyCheekyDate Data Entry Jun 20 - Aug 20 I am task to search for best loungebar, restobar, hotel bars, in every city that they assigned me to and put it in excel. I also send them an email regarding the company and see if they’re interested. LGN Let’s Get Noticed Data Entry Specialist I am task to search for business details like their name, address, email address and phone number. I also send them email about our company and do follow up them after 3 days to see if they’re interested with our services. Cold Caller/Appointment Setter INS Realty LLC Cold calling property owners and asked them if they’re interested to sell their property using CallTools and submitting information and appointment set through Podio.