Chineye Mmachi

MMACHI CHINENYE Contact Address: Igando, Lagos State. Email:-Phone:- PROFILE: I am an energetic and passionate I.T support Engineer with lots of experience working on a lot of different projects and providing system maintenance and, I have a good attitude towards work. CARREER OBJECTIVE: I want to work in an organization where I can comfortably impact and improve my technical skill, contributing the best of my abilities to improve organizational objectives, managerial goals and targets. To be a Senior Support Engineer maintaining one of the Top world standard Tech Project and mentor Junior Engineers by writing articles, giving talks and Vbloging in the Tech Ecosystem while carrying out my work seamlessly and excellently. WORK EXPERIENCE: Primary Healthcare Centre Ikotun [March 2021 – April 2022] Duties: IT SUPPORT STAFF ❖ Set up everything related to office 365 suite for the organization (Teams, Outlook, SharePoint etc) ❖ Delivered advanced technical troubleshooting and problem-solving solutions ❖ Collaborated with domain experts and senior managers to solve technical issues ❖ Virtual Device administration and management (Microsoft Azure, AWS, and VMware ❖ Managed critical issues by devising and implementing proper action plans ❖ Aiding new staffs with technology related issues Whiznet [March 2019 – January 2021] Duties: TECHNICAL SUPPORT ENGINEER ❖ Resolution of All Technical Support Issue ❖ Network Configuration and System Control ❖ E-Mail Configuration Resolution ❖ Coordinate and supervise day to field support of the organization SKILLS AND TECHNOLOGY: Soft Skills: Empathy, People and resource management skills, Time management skills, Team Playing skills HOBBIES: Sport, traveling and Beach outings and solving puzzles. SEMINAL AND TRAINING: ❖ CompTIA A+ Certification training 2022 ❖ Jobberman Soft skills training certification 2022 ❖ AptLearn data analysis Certification 2022 ❖ JSS Technical support engineering training 2021 EDUCATION: D.S ADEGBENRO ICT POLYTECHNIC HND Microbiology D.S ADEGBENRO ICT POLYTECHNIC ND Science Laboratory Tech REFERENCES: Available on request 2019