Chinenye Abba
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📁
Administrative Virtual Assistant | Project Manager | Creative Workflow Coordination
Lagos, Nigeria
Portfolio – Attached
Professional Summary
Versatile and detail-oriented Virtual Assistant & Project Manager with 5+ years of
experience in project coordination, backend operations, and CRM implementations. Recently
led a D365 Sales CRM deployment at Moniefi, improving sales workflow and data integrity
across teams. Adept in managing creative assets, task tracking, SOP documentation, and
client communications using tools like Monday.com, Trello, Google Workspace, and
Zapier. Known for being organized, tech-savvy, and proactive — a reliable team anchor in
fast-moving environments.
Core Skills & Tools
📅 Calendar Management | 📩 Email & Inbox Management
📁 Google Workspace (Docs, Sheets, Drive) | 🧠 CRM Tools (D365, HubSpot)
⚙️ Workflow Automation (Zapier) | 🗂 Document & File Organization
📝 SOP Development | 📌 Project & Task Management (Monday.com, Trello, ClickUp)
📊 Reporting & QA | 💬 Communication Tools (Slack, Teams, Zoom)
📥 Brief Template Completion | 📤 Asset Uploading | 📎 Client Folder Management
Work Experience
Project Manager – Dynamics 365 CRM Implementation
Moniefi | feb 2025 – June 2025
● Led the planning, execution, and go-live of a D365 Sales CRM project, collaborating
with cross-functional teams across sales, operations, and IT.
● Oversaw user requirements gathering, sprint planning, UAT, and CRM configuration
to optimize lead management and reporting.
● Facilitated stakeholder communication, weekly status reporting, and risk tracking
(RAID Log) throughout the project lifecycle.
● Created and maintained detailed project timelines, and change logs.
● Delivered project within scope and timeline, achieving 100% migration of customer
data and 80% user adoption in the first month.
Administrative Assistant & Liaison
Nagode Industries Limited (Afriglobal Group) | Jul 2015 – Mar 2025
● Managed calendars, scheduled appointments, and coordinated meetings across
departments.
● Organized deliverables in Google Drive and Excel, applying naming conventions and
folder structures.
● Maintained CRM systems (D365, HubSpot), ensuring timely updates and clean data
entry.
● Supported internal workflows with task trackers, SOP documentation, and client
communications.
● Responded to customer inquiries and managed over 100 weekly orders with
accuracy and efficiency.
Office Assistant / Clerk
Nagode Industries Limited (Afriglobal Group) | Mar 2010 – Jun 2015
● Organized documentation systems and supported procurement and supply chain
needs.
● Ensured internal tool management and supported day-to-day office operations.
Sales Representative
Aluka Apparel | Jul 2009 – Feb 2010
● Processed customer orders and introduced new clients to the brand.
● Maintained strong relationship management to enhance retention.
Education & Certifications
Professional PgCert – Project Management
Digital Technology Business School, London, UK
BSc – Entrepreneurship & Business Management
National Open University Nigeria
Certifications:
● Virtual Assistant – ALX Africa
● On-Demand Skills – Digital Witch
