Chinenye Linda

Project Manager Chinenye Abba Your project goals deserve clarity, structure, and results —let’s make it happen. 1 About I'm Chinenye Abba, a Project Manager with a knack for turning ideas into structured, results-driven plans. I lead cross-functional teams through successful CRM implementation. I manage timelines, aligning technology with business needs, optimizing workflows, managing risks, all with clarity and efficiency. I bring strong organization, stakeholder alignment, with hands-on experience in both waterfall and Agile frameworks, tool mastery (Jira, D365, Excel, Project Libre) to every project. I solve the chaos—by removing blockers, managing scope, and turning business needs into actionable roadmaps that deliver value on time and within budget. CERTIFICATION Professional PgCert, Project Management – Digital Technology Business School, London, UK Professional Scrum Master I (PSM I) – Scrum.org Professional Scrum Product Owner I (PSPO I) – Scrum.org Virtual Assistant – ALX Africa IT Suupport On-Demand Skills- Digital Witch 2 CORE COMPETENCIES Agile Project delivery(Scrum/Kanban/Safe) Waterfall Project Management (PRINCE2 style) Project Lifecycle Management (Initiation to Closure) CRM Implementation (Dynamics 365, Salesforce) RAID Logs & Risk Management Sprint Planning & Sprint Reviews UAT Planning & Coordination Budget tracking & Cost Control Stakeholder Engagement & Communication Change Management & Adoption Documentation, Reporting & Knowledge Transfer Skills and Tools JIRA Asana MICROSOFT PROJECT Project Libre CONFLUENCE draw.io VISIO Word Docs EXCEL Slack TRELLO Zoom SHAREPOINT Google Meet FreedCamp Lucid Chart PowerPoint Dynamic 365 CRM Google slide PROJECT OVERVIEW: Title: Dynamic 365 CRM Sales Implementation project duration: March 2025-June 2025 Project Goal: The project aimed to select, configure, and deploy a CRM platform, integrate it with the company’s existing financial and transaction systems, migrate customer and lead data, train staff on CRM usage and best practices, and implement analytics dashboards to track sales, support, and transaction performance. My Role: Project Manger Defined the project scope, timeline and deliverables Led Agile sprints and waterfal sessions Coodinated cross-functional tea(BA, Developers, Admin,SME & QA ) 5 Managed RAID Log and solved high-priority risks Oversaw UAT planning, feedback capture, and resolution Maintained documentation via confluence and tracked progress via Jira Outcome and Impact: D365 Sales CRM successfully delivered within planned timeline and budget Achieved 100% error-free migratio fo Lead & customer data, ensuring data integrity and business continuity Secured 80% user adoption rate within the first month Delivered a 25% improvement in lead conversion efficiency within the first quarter Realized a 30% reduction in customer response time, significantly enhancing customer satisfaction and service speed. 6 VISUALS 7 WORK BREAKDOWN STUCTURE & t e e h s d o a i . e r w S a r D 8 Project Plan Pr oj Li ec br t e Your paragraph text 9 Project Charter & RACI Matrix 10 Risk Management & Stakeholder Analysis 11 MEETING MANAGEMENT 12 Project Tracking & Collaborative Tools Coordinated the launch of NaturaGlow Vitamin C Serum, managing tasks across packaging, marketing, and team collaboration using Trello. Fr ee dc am p Tr ell oB oa rd 13 Communication Tools I effectively use communication tools like email, slack and Virtual meeting s to provide regular updates, clarify requiremets, and ensure seamless collaboration with stakeholders and cross-functional teams. 14 JIRA I used Jira to plan and manage Sprints by organising user stories, assigning tasks , tracking progress, and conducting sprint reviews to assess outcomes and improve future iterations. 15 D365 CRM Sales Interface 16 Project Closure Report 17 Testimonials Here’s what professionals I’ve worked with have to say about my skills, dedication, and impact: 18 Thank You for Viewing My Portfolio This portfolio here reflects my commitment to delivering structured, people-centered solutions through collaboration, clarity, and process improvement. I’m currently open to internship, freelance, or junior project management roles where I can continue to support teams, drive results, and grow professionally. 📧-| 🌍 LinkedIn Profile Let’s connect! 19