CHINENYE NDIDIAMAKA IJOMAH
Osun State, :- --
PROFESSIONAL SUMMARY
Experienced professional with over 5 years of business support experience. With core
competencies in customer support, virtual assistance and sales. Highly passionate
about promoting lasting customer satisfaction by delivering quality service and
unparalleled support. Bringing excellent communication, problem-solving and
organizational abilities.
Seeking new position with room for advancement where her abilities and a resultsoriented nature will be highly valued.
SKILLS
Customer and client relations
Digital Marketing
Scheduling and calendar management
Remote Technical Support
Workflow planning
Telemarketing
CRM Tools
Sales
Microsoft Office
Complaint resolution
Technical Support
Data entry skills
Virtual Assistance
WORK HISTORY
02/2022 to Current
Technical Recruiter (remote)
Rakuten Travel Xchange
Collaborates with internal hiring managers to drive staffing solutions that meets
the needs of the business by identifying, attracting and hiring the very best
technical candidates available.
Effectively recruits candidates through Internet research, internal database, cold
calling, referrals, networking, job fairs, and other strategies.
01/2020 to 12/2021
Sales Representative/Front Desk Office Manager
Franco Enterprises
Served as liaison for company, clients and referred prospects regarding inquiries,
issues, order management, post-sales follow-up and customer relations.
Increased sales by offering consultation on products and services and applying
customer service and upselling techniques.
Revitalized product revenues to over NGN 5,000,000 monthly.
06/2019 to 06/2020 NYSC (Chemistry Teacher)
Barako Community Secondary School – Gokana, Rivers State
Instructed students in lab by teaching safety protocols for proper use of chemicals
and safe disposal of hazardous materials.
Inspected lab equipment before student use to reduce chances of potential
hazards.
02/2007 to 12/2016
Sales Representative
Franca Kids World – Ilesa Osun state
Created stunning displays to capture customer attention and increase sales.
Dressed and accessorized mannequins to highlight featured clothing and
accessories.
Increased sales by offering advice on purchases and promoting additional
products.
EDUCATION
2018
Higher National Diploma: Applied Chemistry
The Federal Polytechnic - Ado-Ekiti, Ekiti State
2013
National Diploma: Science Laboratory Technology
The Polytechnic - Ibadan, Oyo State.
TRAININGS AND CERTIFICATIONS
LinkedIn Learning
Customer Service: Serving Customers Through Chat and Text
Prepare Yourself for a Career in Sales
Google Digital Skills for Africa
The Fundamentals of Digital Marketing
Cousera
Introduction to CRM with HubSpot
