Chinenye Francisca Ukaonu

CHINENYE FRANCISCA UKAONU Email-| Lagos State Nigeria Dedicated and organized virtual assistant with a strong focus on data entry and administrative tasks. Proficient in email/calendar management, travel planning, customer service, social media management, simple bookkeeping, listing management, guest communication, reservation management, and guest service. Committed to delivering efficient and accurate work. Skills Data Entry Email Management Calendar Management Travel Planning Customer Service Social Media Management Simple Bookkeeping Listing Management Guest Communication Reservation Management Guest Service Microsoft Office Suite Google Workspace Google Doc, sheet Microsoft word,Excel Experience [Intern] Private Virtual Assistant at Richygold Homes International Ltd Lagos state [Nov 2024 till date] Responsibilities and achievements Creating and optimizing property listings with appealing descriptions, photos, and details. Responding promptly to inquiries, booking request and messages of guest s to ensure a smooth process. Managing reservation, updating availability, and coordinating check in and check –out. Monitoring market trends and adjusting pricing to maximize occupancy rates and revenue. Assisting guest with information, recommendations, and addressing concerns during their stay. Education [B.Tech in Biotechnology] [Nnamdi Azikiwe University Awka] [Awka Anambra State] [2009] CERTIFICATIONS Digital Ad Certificate course on digital marketing by Aleph 08/2023