Chinelo Okonkwo

CHINELO OKONKWO Executive Virtual Assistant | Administrative & Operations Support Ogun, Nigeria - - --LinkedIn Summary Strategic and highly organized Executive Virtual Assistant with 5+ years of experience providing comprehensive support to senior leaders and operations teams in fast-paced environments. Proven ability to manage complex calendars, coordinate international travel, prepare executive-level documentation, and streamline administrative workflows. Recognized for professionalism, discretion, strong business communication, and the ability to anticipate needs while maintaining accuracy and confidentiality. Highly proficiency in Microsoft Office Suite with strong reporting and documentation capabilities. Skills ● Google Workspace (Gmail, Docs, Sheets, Calendar) ● Executive & Administrative Support ● Inbox & Calendar Management ● Microsoft Office Suite ● Document Creation & Formatting ● Notion ● CRM & Client Communication ● CRM Tools (HubSpot, Zoho) ● Task & Workflow Coordination ● Task Management: Trello, Asana, ClickUp, Monday.com ● Data Entry & Records Management ● Canva ● Confidentiality & Discretion ● Remote Collaboration Experience The Luxewell Life — Nigeria Executive Virtual Assistant (Executive Support Role) | Jul 2024 – Oct 2025         Provided high-level administrative and operational support to senior leadership in a remote environment. Managed complex calendars and scheduling across multiple priorities, preventing conflicts and improving time utilization. Coordinated domestic and international travel arrangements, including itineraries, accommodations, and logistics. Prepared executive reports, spreadsheets, presentations, and internal documentation using Microsoft Word, Excel, and PowerPoint. Implemented structured filing and documentation systems, improving information accessibility and retrieval efficiency. Tracked client and vendor payments using organized financial spreadsheets, ensuring timely follow-ups and accountability. Served as liaison between leadership and internal/external stakeholders, ensuring professional and timely communication. Proactively anticipated administrative needs and resolved routine operational issues independently. Origami Tech Energy — Nigeria Administrative Assistant | Jun 2021 – Jan 2022  Supported daily administrative operations and executive coordination tasks.  Managed scheduling, documentation, and internal communications.  Coordinated meetings, prepared agendas, and documented follow-up actions.  Maintained structured digital filing systems for efficient document retrieval.  Supported content coordination and stakeholder communications as required. Social Plus Support Work — Nigeria Administrative Officer / Data Management Lead | Jun 2023 – May 2024  Managed high-volume data processing with strong accuracy and compliance standards.     Standardized documentation and data entry templates to improve consistency and workflow efficiency. Conducted periodic audits to maintain data integrity and ensure organized digital record-keeping. Generated structured reports to support operational visibility and decision-making. Maintained organized archiving systems aligned with record retention standards. Humboldt Financial — Nigeria Customer Service Representative | Feb 2022 – Mar 2023  Managed high-volume client interactions, resolving inquiries efficiently while maintaining service excellence.  Escalated and resolved complex financial service issues with professionalism and attention to detail.  Maintained detailed client records and documentation to ensure compliance and service accuracy.  Supported client retention through clear communication and problem-solving in a performancedriven environment.  Contributed to onboarding and training of new team members, strengthening service consistency. Certifications ● Must have tools (Skills) of a Virtual Assistant in 2024, Udemy ● Inbound Sales Certified, Hubspot Academy ● Social Media Certified, Hubspot Academy ● Email Marketing Certified, Hubspot Academy ● Career Essentials in Administrative Assistance ● Project Management Fundamentals ● Customer Engagement: Communication and Personality Dynamics ● Communicating with Emotional Intelligence Education Federal Polytechnic Ado-Ekiti Microbiology (HND) Portfolio ● Virtual Assistant: My Portfolio 01/2022