Chinelo Miriam Obi

Chinelo Miriam Obi

$10/hr
Chinelo is a seasoned Customer Service Representative with a health background.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Port Harcourt, Rivers, Nigeria
Experience:
7 years
Aninwagu Chinelo Miriam Road 5 by Enerco Junction, Rumukwurushi Pipeline, Port Harcourt -.--------------------------------------------------------------------------------------------------------------Professional Summary/Introduction Chinelo has two years’ work experience in Customer Service. She possesses strong skills in interpersonal communication, supervision, project implementation, report writing, capacity building and teaching. She is result oriented, detailed, organized, a good team player and leader, has the ability to multi task, meet deadlines and achieve set project deliverables. She is proficient in computer technology like MS office word, excel, power point and outlook. -----------------------------------------------------------------------------------------------------------------------Professional Experience State Mobilization Consultant June 10, 2019 to February 2020 Centre for Communication and Social Impact (State Ministry of Health Awka, Anambra State/The Challenge Initiative) Responsibilities:  Support the Technical Support Lead Demand Generation (TSL DG) on Social and Behaviour Change Communication for modern contraceptive methods in the state  Hold review meetings with cluster  Sending monthly reports to TSL DG) Class Teacher Earlydays International School Plot 4, Road 19, FHE Woji, Port-Harcourt Responsibility:  Basic 3 Class teacher Class Teacher Kinderplay International School 1 Okechukwu Street, Woji Port-Harcourt Responsibility:  September, 2017 to July, 2018 May to August, 2016 Basic 3 Class teacher Consultant, Universal Access to Female Condom(UAFC) Project July, 2013 to March, 2014 Society for Family Health 1 Close 2 Treasure Estate, Off East-West Road, Mgbesilaru Port Harcourt, Rivers State Responsibility:  Co-ordinate the activities of the UAFC Project  Pay advocacy visits to stakeholders  Select, train and monitor Interpersonal Conductors  Train and monitor NGOs to implement the UAFC project  Sending monthly report of activities to Territorial Manager Consultant, Expanded Social Marketing Project in Nigeria (ESMPIN) June, 2013 Society for Family Health Responsibilities: February to  Behavior Change Communication of target population towards Family Planning, diarrhea, malaria and nutrition  Monitor Inter Personal Communication Agents (IPCAs)  Conduct review meetings with IPCAs  Submit monthly reports to Territorial Manager Data Entry Personnel December 18, 2012 to February, 2013 Society for Family Health 1 Close 2 Treasure Estate, Off East-West Road, PH Responsibility:  Data entry for the mapping exercise of SHIPS for MARPS in River State Customer Service Representative July 18, 2010 to April 30, 2012 MTN Nigeria Plot 43218, Old Airport Road Rayfield, Jos Responsibilities:  Receiving and resolving challenges faced by MTN Nigeria subscribers (Online)  Onboarding of new CSRs  Monitoring team activities and performance daily  Escalation of difficult tasks to backend team  Assist in the daily compilation of team’s report and submission to the supervisor. Research Assistant March 2009 to June 2010 Mission to Save the Helpless (MITOSATH) 605 Hospital Place, Dogon Karfe Jos, Plateau State Responsibilities:  Proper management of resources provided for project  Entomological Assessment of the Impact of Community Directed Treatment with Ivermectin in Kashimbilla, Taraba State  Assessment of the Knowledge, Attitude and Practices of the people towards onchocerciasis  Entomological Assessment of the control of lymphatic filariasis  Monthly analyses of results and submission to project supervisor -----------------------------------------------------------------------------------------------------------------------Education Nnamdi Azikiwe University Awka, Anambra State (July, 2006) B Sc. Parasitology and Entomology (Second Class Upper) Federal Government Girls’ College Ibusa, Delta State (July, 2001) West African Senior Secondary Certificate Examination (WASSCE) Living Word Academy Primary School Aba, Abia State (1995) First School Leaving -----------------------------------------------------------------------------------------------------------------------Skills Proficient in Microsoft Office applications (Word, Excel, Power point, Access) Excellent presentation and training skills Interpersonal communication -----------------------------------------------------------------------------------------------------------------------Interests Traveling Reading Swimming -----------------------------------------------------------------------------------------------------------------------Referees ----------------------------------------------------------------------------------------------------------------------- Prof. H.B Mafuyai. Vice Chancellor, University of Jos, Plateau State-.-  Onyedikachi Ewe. Demand Generation Technical Support Lead, The Challenge Initiative, Awka, Anambra State-.-  Nnanke Etimita. M&E Officer, Society for Family Health, Port Harcourt, Rivers State-.- ------------------------------------------------------------------------------------------------------------------------
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