Chinelo Anastecia Duruemezuo

CHINELO DURUEMEZUO-| - | https://www.linkedin.com/in/chineloanasteciaduru37262 EDUCATION Imo state university, Jan 2017 - Nov 2022 Bachelor of Marketing Key Courses: Marketing research, Consumer behavior, Digital marketing, brand management,Pricing strategy SUMMARY Highly organized & Detail-oriented short-term rental manager Co-host & executive assistant with 1+ year of experience Improving guest satisfaction & streamlining operations Skilled in property management, guest/customer services & administrative support Expert executive assistant providing top-notch support to business & entrepreneurs WORK EXPERIENCE Valifiero co.Ltd Short-term rental manager & Co-host Jan 2023 – Jan 2024, Lagos, Nigeria. Managed 4 properties, ensuring seamless guest experiences and maximizing bookings. Coordinated with guests, resolved issues and maintained high satisfaction ratings. Implemented effective pricing strategies, resulting in increased revenue. Betterdeals.ng(E-com company) Virtual Assistance Oct 2023 – Nov 2024 Lagos,Nigeria Provided administrative support to business including email management,data entry.confirming orders and pulled over 200+ Orders in 2 months Ensure customers satisfaction and solved customers complaints Conducted market research, analyzed data and presented insights to clients. Demonstrated expertise in customer service, ensuring prompt and professional communication Karawellness( Men’s wellness page) Social Media Manager May 2024 – Aug 2024, Lagos, Nigeria Optimized the instagram page, grew the account from 0-50+ Organic followers, posted related engaging contents and closed orders CERTIFICATION Digital Marketing Skill Institute (DMSI), oct 2023 - Nov 2023 Professional Diploma in social media management and advertising certification Key Courses: Social Media Advertising, Business to Customers and Business to Business, Social Media Management, Lead Generation. Alx Virtual Assistant, Aug 2024 - Oct 2024 Virtual Assistance Key Courses: Email Management, Project Management, Data Entry, Travel scheduling, Time management, Calendar Management. SHORT TERM RENTAL ACADEMY, Aug 2024 - Oct 2024 Short term rental management/co-host Key Courses: Property Search,Property Management/co-hosting, Lead Generation SOFT SKILLS Growth mindset Attention to detail / accuracy Time management Maintaining calm under pressure Proactiveness Effective Communication Self-confidence Problem-solving Emotional intelligence TECHNICAL SKILLS Scheduling AirBNB Management Expense tracking Managing a client's inbox Creating slides / presentations Data entry Customer Service Internet research Project management Creating slides / presentations LANGUAGE English