Chinedum Chima

ABUJA, NIGERIA --CHINEDUM CHIMA SKILLS Project Management, ClickUp, Trello, Jira, Task Coordination, Timeline Monitoring, Project Planning, Communication, Agile (Scrum, Kanban), Waterfall, MS Project, Google Suite, Asana, Slack, WordPress, HubSpot, Shopify. EXPERIENCE Click Hive, UK (Remote) — Project Manager JULY 2024 - PRESENT Boosted project completion by 25% through workflow optimization. Improved team efficiency by streamlining Trello workflows by 30%. Enforced deadlines, ensuring timely project delivery. Gocaboo Technologies, UK (Remote) — Project Coordinator FEB 2024 - JULY 2024 Reduced delays by 15% by enhancing schedule management. Increased efficiency by 25% through Dynamics 365 implementation. Facilitated communication across teams for seamless execution. goTRG, USA (Remote) — General Virtual Assistant JUNE 2022 - MARCH 2024 Overhauled Zendesk workflows, improving efficiency by 30%. Managed 1,000+ monthly interactions with 98% accuracy. Cut resolution time by 20%, enhancing customer satisfaction. EDUCATION University of Nigeria, Nsukka — BSc.Psychology SEPT. 2012 - JULY 2016, Nigeria Certifications: Google Project Management Specialization (2024) IBM IT Scrum Master Specialization (2024) Fundamentals of Predictive Project Management (2024) PROJECTS Portfolio link: https://www.chinedumprojects.page