With six years of experience in customer service and technical/administrative support, I excel in technical support, administrative tasks, and project management, backed by basic data analytics skills. My background in Electrical Electronics Engineering, alongside proficiency in MATLAB and R programming, enhances my problem-solving abilities. Known for promptly addressing client concerns, I consistently exceed satisfaction goals. I Leverage on sotware tools to create insightful reports for informed decision-making. While also efficiently managing interactions, workflows and transactions using Google Workspace, I contribute to extensively to team dynamics and drive success in diverse business environments.