Chinecherem Maureen Chukwudi

CHINECHEREM CHUKWUDI Sales Development Representative Remote | LinkedIn | Portfolio PROFESSIONAL SUMMARY Results-driven Sales Development Representative with 2+ years of experience in B2B and B2C sales, lead generation, and customer relationship management. Proven track record of increasing sales by 20% through strategic outbound campaigns and consistent follow-up. Skilled in pipeline management, cold calling, and CRM optimization. HubSpot Inbound Sales Certified with expertise in Salesforce, Apollo, and LinkedIn Sales Navigator. Seeking remote SDR opportunities with growing companies that value reliability and results. CORE SKILLS • Sales Development & Lead Generation • Appointment Setting & Cold Calling • B2B & B2C Prospecting • Pipeline & CRM Management • Outbound Sales Campaigns • Email & LinkedIn Outreach • Customer Acquisition & Retention • Data Entry & Lead Research • Follow-up Management • Sales Strategy Execution TECHNICAL SKILLS • CRM & Sales Tools: HubSpot, Salesforce, Pipedrive, Zoho CRM • Prospecting Tools: Apollo.io, LinkedIn Sales Navigator, Hunter.io, Lemlist • Support Platforms: Zendesk, Freshdesk, Intercom, Gorgias • Productivity: Google Workspace, Microsoft Office, Slack, Zoom PROFESSIONAL EXPERIENCE Careek Break Professional Development & Sales Upskilling | December 2024 – December 2025 • • • Completed advanced training in outbound sales, cold calling, email marketing, and digital prospecting Built and optimized lead generation campaigns using LinkedIn Sales Navigator, Apollo.io, and automation tools Earned HubSpot Inbound Sales Certification and Sales, Telemarketing & Cold Calling certification • Developed expertise in CRM management, sequence building, and multi-channel outreach strategies Sales & Customer Service Assistant ZenithT Med | February 2023 – July 2024 • • • • Conducted 20+ daily support calls, resolving customer inquiries and providing product guidance Managed 30-50 walk-in customer interactions daily, improving service flow and reducing wait times Executed cross-sell and upsell strategies, increasing average customer spend Maintained accurate customer records • Key Achievement: Contributed to 20% increase in peak-month sales through consistent customer engagement and strategic upselling Sales Representative Rockwell Construction Depot | December 2021 – January 2023 • • • • Managed daily customer inquiries across phone, email, chat, and in-person channels Provided product information, pricing details, and recommendations to customers Built strong customer relationships, improving repeat customer rate Performed effective cross-selling and upselling based on customer needs • Key Achievement: Boosted overall customer satisfaction through proactive communication and problemsolving . EDUCATION BEng Metallurgical and Materials Engineering University of Nigeria Nsukka – 2024 CERTIFICATIONS AND TRAINING • • • • • • Sales, Telemarketing and Cold Calling Training – Sparkle Academy, 2025 Inbound Sales Certified – HubSpot Academy,2025 In-Demand IT Skills Training – Digital Witch Community, 2025 Workflow Specialist – Asana, 2025 Create a Promotional Video using Canva – Coursera, 2024 Getting Started with Microsoft Excel – Coursera, 2024