Chinazaekpere Ugwuanyi

Chinazaekpere Paschaline Ugwuanyi Location: Nigeria | Available to work other Time zones 📞 - ◇-◇ SUMMARY I'm an experienced Virtual Assistant and Administrator with over 4 years supporting remote teams and managing complex administrative operations. I am skilled in client communication, invoice processing, scheduling, and cross-platform coordination. Highly organized, detail-oriented, and tech-savvy, proficient in Microsoft Office, Google Workspace, Slack, and multiple CRM. I am proficient at multitasking and process improvement in fast-paced remote environments. Committed to streamlining workflows and delivering exceptional support to keep businesses running smoothly. I am quick to learning new processes and software RELEVANT EXPERIENCE Administrative & Client Services Coordinator Oct 2022 — Present Access Bank Nig PLC (https://www.accessbankplc.com)  Managed daily client communications, scheduled meetings, and coordinated with multiple internal teams to track and close service requests.  Processed supplier invoices, maintained accurate records, and ensured compliance with company policies.  Supported calendar management and job scheduling using Google Workspace and internal CRM tools.  Acted as liaison between clients, suppliers, and staff, facilitating seamless communication and timely issue resolution.  Trained new team members on administrative procedures and tools to ensure consistent service quality. Financial Administrative Support Officer Apr 2021 — Sep 2022 Umuchinemerem Procredit Microfinance Bank Enugu (https://umuchinemerebank.com)    Provided support with client onboarding and documentation, ensuring accuracy in sensitive financial files. Organized client communications, managed task deadlines, and followed up on approvals and compliance tasks. Assisted with invoice processing and reconciliation across multiple systems. EDUCATION Bsc in Economics, University of Nigeria Nsukka CORE SKILLS          Virtual & Administrative Support Calendar & Task Management Remote Support & Digital tools Meeting Preparation & Coordination Email Management & Scheduling Confidential Record Keeping & Compliance Independent Work & Time Management Training & Onboarding Support Invoice Processing & Purchase Order Management TOOLS      CRM Tools Google Workspace & Microsoft Office 365 Zendesk Zoom, Calendly Internal ticketing tools and workflow tools 2014 —2019