A highly skilled microbiology graduate with a strong background in virtual assistant,customer service and communication. Skilled at building rapport with customers and resolving issues in a timely manner. Demonstrated ability to work well with CRM , project management tools, email management, appointment setting , Callander management and handle multiple tasks simultaneously. An excellent problem solver with the ability to work independently and as part of a team. Passionate about Technical support, with a desire to make a positive impact in the industry. Motivated to utilize my skills to contribute to the success of the organization."