Chinaza Samuel Ukoha

✨ Administrative Virtual Assistant | E-Commerce Specialist | Customer Support Pro ✨

With over 3 years of experience as a Virtual Assistant, Customer Support Specialist, and E-Commerce Expert, I take the stress off your plate, allowing you to focus on growing your business. Whether it's handling customer inquiries, managing Shopify stores, or listing products, I bring precision, dedication, and problem-solving skills to every project.

✅ Calendar & Schedule Management

✅ Email Management & Inbox Organization

✅ Travel Planning & Itinerary Management

✅ Data Entry, Web Research & Proofreading

✅ Document Preparation (Reports, Presentations, Slideshows)

✅ CRM & Project Management (Asana, Trello, ClickUp, Slack, etc.)

✅ Meeting Coordination, Reminders & Follow-Ups

✅ Shopify Website Setup & Customization

✅ Product Listing & Optimization (SEO-friendly)

✅ Dropshipping Store Setup (AliExpress, Oberlo, CJ Dropshipping)

✅ Order & Inventory Management

✅ Social Media Integration & Basic Store SEO

✅ Shopify App Integration & Automation

✅ Live Chat & Email Support (Zendesk, Freshdesk, Intercom, HubSpot)

✅ Order Processing & Refund Management

✅ Issue Resolution & Customer Retention Strategies

✅ Proactive Follow-ups & Satisfaction Surveys

✅ Help Desk & Knowledge Base Creation

🔹 Shopify

🔹 Google Workspace | Microsoft Office

🔹 Slack | ClickUp | Asana | Trello

🔹 Zendesk | Freshdesk | HubSpot | Intercom

✔ 100% Job Satisfaction Guaranteed

✔ Dedicated & Reliable with Strong Work Ethic

✔ Detail-Oriented & Efficient Multitasker

✔ Excellent Communication & Fast Response Time

✔ Tech-Savvy & Quick Learner

✔ Full-time Availability & Flexible Hours

🔹 Ready to reclaim your time, boost productivity, and elevate your business? Let’s chat and create a seamless workflow tailored to your needs!

📩 Send me a message now—I reply immediately!