Chinaza Ojukwu

Chinaza Ojukwu

$30/hr
Customer Support Specialist | Freshdesk| Email and Live Chat Support | Available Remote.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
09032091046, Lagos, Nigeria
Experience:
3 years
About

I am a Customer Experience and Value Management Specialist with over three years of experience handling omnichannel support across inbound calls, outbound calls, emails, and live chat.

I focus on delivering high-quality service and managing customer relationships effectively to drive real value and retention.

​I am highly proficient in navigating support ecosystems like Zoho, Freshdesk/Freshworks, HoduSoft, and DialShree. I’m also fully adept at using Google Workspace and Microsoft 360 to stay organized and productive. I am currently available for a full-time remote role where I can jump in and start delivering results immediately.

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