Chinaza Happiness Terlumun

CHINAZA HAPPINESS TERLUMUN Lagos State, Nigeria.- - PROFESSIONAL SUMMARY I am a collaborative, innovative, and strategic Human Resource Professional, with expertise in talent acquisition, learning & development, performance management, human resource analytics, payroll management, and employee relations. Moreso, I am skilled at stakeholder management, data analytics, presentation, and communication. I have spent the past 7 years improving Office Administration and Human Resources Management across organizations. I am seeking to deploy my expertise in a competitive, excellent, and innovative organization. WORK EXPERIENCE Organization: Alpha Pharmacy & Stores Ltd – A leading and innovative pharmaceutical company dedicated to advancing healthcare in Africa. – March 2023 till date Position: Human Resources Senior Supervisor Hands-on Experience: • Redesigned job descriptions of employees in retail business unit within 4 months of joining, resulting in an 80% boost in performance tracking. • Collaborated with the HR team to deploy excellent management of employee lifecycle, i.e. from talent acquisition to offboarding. • Facilitated the swift processing and collection of 2023 NSITF certificate within one month of joining through strategic stakeholder management. • Reviewed and redesigned SOPs of the various HR value chain for the organization. • Collaborated with managers to perform quarterly performance appraisals and analyses, and which has resulted in robust learning and development plan. • Initiated, designed, and developed cost effective training and development programs using my digital skills, competency matrix and other tools which improved performance and reduced training cost by more than 68%. • Collaborated with the COO and the HR consultant in developing and designing the Alpha Group organogram leading to clearly defined career path and progression for all employees from entry point. • Assisted the HR consultant in developing and reviewing salary structure and alignment of staff to the salary structure. • Collaborated with the HR team to achieve the departmental quality objective for 2023. • Initiated, designed, implemented, and facilitated training programs which improved employees’ performance. • Trained 160 staff on data analytics and 150 staff on business analytics within 8 months of joining the organization. • Developed and designed the HR strategic roadmap for 2024. • Prepared monthly report, based on key HR metrics and trends for management meetings. Organization: Dartwood Global Solutions Ltd – One of the leading IT solution providers with clients in security, banking, oil and gas, FMCGs, health, transport, and metal recycling industries across Africa, Asia, and Europe. March 2022 to March 2023 Position: HR/Administrative Manager Hands-on Experience: ● ● ● Efficiently managed employee lifecycle. Initiated a robust employee database management: digital and manual filing: indexing, tracing and retrieval, storage, and updating employee database. Championed and implemented various employee engagement initiatives and HR strategies that reduced turnover by 70%. ● ● ● Developed a standardized payroll management template that resulted in more compliance & seamless payroll computation. Introduced 30% Cost reduction strategies through proper negotiation of supplies/contracts, proactive facility management, and efficient management of office consumables. Successfully facilitated the recovery of 92% of pending debts through strategic client relationships management. Organization: Morris Royal Ltd – 2021 Position: HR/Administrative Manager Hands-on Experience: ● ● ● ● ● ● Championed and collaborated with peers to plan and execute the digitization of over 400 employee/contractor databases using HRIS resulting in optimum data entry, retention, tracing retrieval, and recovery of missing files by 98%. Efficiently handled employee lifecycle within the organization; from recruitment to exit. Created and implemented an efficient expense tracking model for office float which led to a 15% reduction in the cost of operations and eradicated theft within the organization. Successfully reduced the cost of communication by 15% by updating the company’s CUG lines. Successfully resolved inherited payroll errors by auditing payroll which led to the recovery of N150,000.00 Prepared monthly payrolls for all staff and contractors. Organization: Trinity Leadership Development Centre, Lafia, Nasarawa State: 2017- Nov 2020 Position: HR/Admin Officer Hands-on Experience: ● Assisted the HR Manager in screening resumes and application forms to identify suitable facilitators for trainings and programs. ● Assisted in managing the employees’ lifecycle. ● Assisted the HR manager in developing an effective onboarding plan for new intakes. ● Handled the day-to-day office operation. ● Successfully managed office float. ● Assisted the HR manager in handling employee relations, and disciplinary procedures. ● Ensured functionality of necessary office equipment, and requisitioned new equipment and supplies as needed. CORE SKILLS AND COMPETENCIES ● Stakeholder management, and Leadership skills. ● Analytical, adaptable, and agile. ● Proficient in the use of Google Workspace and Microsoft Office 365 ● Excellent knowledge of Data Analytics with the use of Spreadsheets, and PowerBi ● Sound knowledge of HRIS management ● Collaborative team player with a growth mindset. ● Excellent verbal and written communication ● Talent acquisition, employee relations, L & D, and performance management. EDUCATION/CERTIFICATIONS ● Associate Professional in Human Resources, International (aPHRi), HRCi – In View ● Certificate of Proficiency, HRIS (Zoho People): Data Management Lab - October 2023 ● Human Resources Analytics: University of California, Irvine (Coursera) - August 2023 ● Data Science and Artificial Intelligence: Tech4Dev Women Techsters Fellowship - March 2023 ● Certificate of Achievement in Soft–Skills Training: Jobberman - March 2022 ● B.Sc. Microbiology: University of Port – Harcourt, Choba, Rivers State, Nigeria - May 2015 REFERENCE: Shall be provided upon request.