Chinaecherem Nwachukwu

Chinaecherem Nwachukwu Virtual Assistant -|Email|Linkedin Profile|Nigeria PERSONAL PROFILE Highly organized and results-oriented professional Virtual Assistant with 3+ years of experience providing multifunctional administrative support. Keen to leverage technological competence and time management skills to support Top Executives and Entrepreneurs to thrive in their field with a proven ability to manage tasks simultaneously and work independently in customer service, sales, and IT support. I am seeking a dynamic role in business administration where I can leverage my diverse skill set to drive operational excellence and contribute to organizational growth. SKILLS ​ ●​ Organizational skills: prioritizing tasks, managing time effectively ●​ Time management: meeting deadlines, working efficiently ●​ Exceptional verbal and written communication abilities ●​ Proficient in Microsoft Office Suite Google Workspace and other CRM Software ●​ Detail-oriented, organized, adept at multitasking, and a team player. ●​ Problem-solving skills ●​ Customer service: responding to inquiries, resolving issues, providing support ●​ Administrative support, Persuasive negotiator, confidential and Discreet. ●​ Proficient in communication software eg Zoom, Slack, Notion, Asana, Monday.com, etc. PROFESSIONAL EXPERIENCE Revenue Executive Assistant Advanced Body Scan USA (AUG 2023-Feb 2024) ●​ Used Asana to oversee tasks, meet deadlines, and ensure project success. ●​ Led a team of Virtual Assistants, delegated tasks, and maximized productivity. ●​ Managed recruitment process for additional Virtual Assistants to support company growth. ●​ Screened and managed CRO's email, flagged important messages, and maintained a streamlined inbox. ●​ Assisted in analyzing data to identify trends for revenue growth. ●​ Conducted research on industry trends and competitors for marketing and sales strategies. ●​ Collaborated on strategic planning for revenue growth. Executive Administrative Assistant PAYDAY CANADA(July 2021 – AUG 2023) ●​ Provided day-to-day support for all incoming questions through phone calls and online chat. ●​ Displayed exceptional capacity to meet deadlines, and build rapport with individuals at all levels and backgrounds. ●​ Prepared and processed invoices, reports, memos, and other documents using Word Processing and Microsoft Office Suite. ●​ Manages,schedules and maintains the director's calendar, handles travel,Coordinates and arranges meetings appointments to ensure optimal use of time. ●​ Supported the development of all internal knowledge bases which helped increase productivity within our team and reduced support resolution time to 5 hours (average). Executive Virtual Assistant Consol Nigeria (Jan 2020 – May 2021) ●​ Handled incoming and outgoing communication such as emails, chat messages, and calls, ensuring prompt professional responses. ●​ Assisted in project management by organizing tasks, tracking progress, and meeting deadlines. ●​ Ensures and maintains confidentiality of all communication and documentation. ●​ Supported the CEO and executive team with a wide range of administrative tasks, including scheduling, communication management, travel coordination, meeting management, and home management EDUCATION ●​ BSc. in Mass Communication, Federal Polytechnic Nekede 1 CERTIFICATION ●​ Digital Witch Support Certification in IT Support Skills -​ Tech Support -​ Virtual Assistant -​ Customer Service ●​ My Portfolio 2