JUSTIN CHIN
- -| Selangor, Malaysia
SUMMARY
WORK
EXPERIENCE
Passionate individual in data analytics with over four years experience in reporting
and generating insights through BI tools. Proven track record in improving
dashboards and reports. Strong organizational and communication abilities helps
with managing stakeholders and ensuring flow of accurate and relevant information.
Business Operations Executive, NinjaMart
Nov 2023 - Present
Maintaining dashboards and producing ad hoc insights for internal stakeholders
Assisting commercial team with business reviews with external stakeholders
Provide feedback, business plans or execution strategies to commercial and sales
teams
Project managing on migration of dashboards to Metabase from Google Sheets
Assisted in planning and launching of new sales channel
Director (Self-Employed), Faye Kopitiam
Aug 2022 - Nov - 2023
Food and beverage venture, covered all bases including management, customer
service and food preparation
Business Planning Associate, ShopBack
Dec 2021 - Aug 2022
Designed and maintained dashboards through Metabase (SQL) and SalesForce
for Country General Manager (CGM) and departmental heads
Deep dived into numbers to identify root causes on irregularities or viability of
new ventures/initiatives using SQL/Excel
Assistant Business Analytics Expert, TDCX
Mar 2021 - Nov 2021
Reporting Analyst
Sep 2019 - Feb 2021
Identified underlying causes of KPI failure through analytics, produced recovery
plans internal stakeholders and managed external stakeholders
Automated and revamped reports through Excel Power Query, reducing human
error and increasing self’s work capacity for other ad hoc tasks
Internship, Teledirect Telecommerce (Now TDCX)
EDUCATION
Masters of Business Administration
Jun 2019 - Aug 2021
Oct 2024 - Present
INTI International University
Ongoing
Bachelor in Business Administration
Jan 2016 - Dec 2019
INTI International College in collaboration with Northwood University
Major in International Business and Management
KEY SKILLS
Microsoft Excel
Excel Power Query
SQL
Google Sheets
Presentation skills
Communication skills
Organizational and time
management skills
Fluent in English, Mandarin and
Malay
