Chin Chin Cabatan

CHIN-CHIN CABATAN Customer Service Representative Dynamic Customer Service Representative with Years of Expertise. Eager to Deliver First-Class Support and Contribute to the Success of Your Team. CONTACT RELEVANT EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE - SUPPORT -- Bolinao, Pangasinan chiniec.my.canva.site/ SKILLS Computer Literate Efficient in Leadership METROPOLITAN WAREHOUSE AND DELIVERIES INC March 2022 - January 2025 I worked as an Account Specialist at Metropolitan Warehouse and Delivery, handling various clients, including Four Hands, Kathy Kuo Designs, and Knight Furniture. Key Responsibilities: Order & Invoice Management: Monitoring orders daily Effective Communication Creating orders With Critical Problem Solving Checking invoices Time Management Customer Service & Communication: Answering inquiries via email and calls EDUCATION BACKGROUND Bachelor of Science in Marine Transportation Philippine Institute of Marine Transportation and Studies 2012 - 2015 REFERENCE Sophia Vanwasshnova-- Handling escalations and claims Data & Reporting: Generating reports Identifying and implementing improvements Work Efficiency Ability to work under pressure and meet deadlines Telesales Customer Representative RESULTS CX (Sprint) January 2019 - January 2022 Key Responsibilities: Customer Support: Handling inbound and outbound calls Administrative Support: Assisting with various admin tasks