Chileuwa Chidozie Chidiebere

CHIDOZIE CHILEUWA--HIGHLIGHTS Highly efficient leader with over 8 years of experience of business in the Information Technology, Health Management and Financial sectors. Experience in overseeing various aspects of sales management, customer relationship management and process development with a track record of excellent delivery and business growth within given parameters. SKILLS ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ Good communication skills Good interpersonal skills Negotiation skills Tact and diplomacy Creativity & Innovative Organizational skills A hunger to stay up to date with economic matters The ability to stay calm under pressure and meet tight deadlines The ability to keep objectives and goals firmly in sight The ability to remain flexible and seek alternative options to problems Problem solving skills EXPERIENCE Business Developer October 2021 - Date PAPERSOFT, NIG. ▪ Achieving growth and hitting sales targets by successfully managing the sales team ▪ Designing and implementing a strategic business plan that expands company’s customer base and ensure its strong presence ▪ Owning recruiting, objectives setting, coaching and performance monitoring of sales representatives ▪ Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs ▪ Present sales, revenue and expenses reports and realistic forecasts to the management team ▪ Identifying emerging opportunities and market shifts while being fully aware of new products and competition status ▪ Product presentation/demonstration. Be able to position and present Papersoft product offerings ▪ Build custom demo’s that deliver value proposition ▪ ▪ ▪ Preparation of software order forms (providing feature codes and product information) Monitoring accurate and correct delivery of software to sell Supporting events when requested by sales/marketing team Sales Manager November 2020 – October 2021 LOGICSHIFT – Lagos, Nigeria • Developing sales strategy and market developing of software solution which covers OMNICHANNEL banking, AGENCY- BANKING, Digital field application, Etc. • Collaborate with external third parties to assess partnerships and implementation opportunities. • Planning all activities regarding to the product strategy and execution roadmaps. • Growing the business’ roadmap in the non-Banking sector (Microfinance Banks) through innovative customer relationship and referral rewarding systems in first 6months of assignment. CHIDOZIE CHILEUWA Sales Account Manager September 2019 – November 2020 INLAKS LIMITED – Victoria Island, Lagos • Developing sales strategy and market developing of software solution, including Core Banking Application and Cisco Solutions in Financial Services Industries, Manufacturing, and Healthcare. • Sales specialist of Servers, Storage, Networking Solutions • Collaborate with external third parties to assess partnerships and implementation opportunities • Planning all activities regarding to the product strategy and execution roadmaps • Grew the business’ footprint share by 12% in the Non-Banking sector through innovative customer relationship and referral rewarding systems in first 6months of assignment. Business Operations Executive March 2019– September 2019 MEDICAL INTERNATIONAL SUPPORT SERVICES – Lagos • Improved closing ration of new accounts by 50% through implementation of sales processes. • Negotiated fixed price contracts to secure 100% of new customers. • Compiled and analysed training statistics to increase productivity within the company. • Responsible for the operational management and coordination of the overall day-to-day activities, clinical services, and programs, of assigned staff at designated site(s) to ensure appropriate systems, policies and procedures are in place Transaction Associate June 2008 – September 2017 FIRST BANK OF NIGERIA – Marina, Lagos • Assisted customers with processing transactions, such as deposits, withdrawals, or payments, resolved complaints or account discrepancies, and answering questions. • Informing customers about bank products and services. • Tracked, recorded, reported, and stored information related to transactions, bank supplies, and customers, ensured all information is accurate and complete. • Maintained and balanced cash drawers and reconciling discrepancies. • Coordinated a 4-man team to handle currency, transactions, and confidential information in a responsible manner. EDUCATION MSc. in Marketing University of Lagos Sept 2018 B.Sc. in Business Administration (First Class hons.) University of Lagos. Oct 2014 HND Marketing (Upper Credit) Federal Polytechnic Nekede, Owerri Oct 2005 CHIDOZIE CHILEUWA PROFESSIONAL TRAINING/ ERTIFICATIONS Scrum Fundamentals Certificate April 2020 Sales Training Tom Hopkins Training Academy June 2020 Heartsaver First Aid CPR AED American Heart Association July 2019 Developing Emotional Intelligence Industrial Training Fund. Oct 2014 REFERENCES Available on request.