Chikezie Patience Nnenna

CHIKEZIE PATIENCE NNENNA VIRTUAL ASSISTANT 62 Market Road Obudu Cross River State-- SKILLS Detail-oriented, time management, patience, and empathy, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Google Workspace ( Gmail, Google Docs, Google Sheets, Google Slides, Google Calendar) • Calendar and scheduling tools ( Microsoft OutlookCalendar, Google Calendar, Cal endly) • Project management software (Trello, Asana, Monday. com) •Communication and collaboration tools (Slack, Microsoft Teams, Zoom, Skype) • Document and file management tools ( Google Drive, Dropbox, OneDrive) • Travel management tools ( Concur, Expensify, TripIt) • CRM software (Salesforce, HubSpot, Zoho) • Social media management tools ( Hootsuite, Buffer) • Online research tools ( Google Scholar, JSTOR, PubMed) • Expense tracking and budgeting tools(Quick Books, Excel, Fresh Books) • Presentation tools ( Prezi, Canva, PowerPoint) • EXPERIENCE Twinkles Fashion and Catering House, Cross River - virtual assistant January 2022- PRESENT ● ● Scheduling appointments, handling incoming calls and guests, and handling confidential and sensitive information. Managed calendars and deadlines and providing general administrative support Access Bank plc, zamfara - customer service representative, July 2018 - December 2021 ● ● Addressed customer's inquiries and concerns. Resolved customer's complaints and issues. Zamsacas, zamfara- virtual assistant January 2014- May 2018 ● ● Organizing and responding to emails on behalf of clients, scheduling appointments, setting reminders, and coordinating events. Organizing and managing files and documents, entering and maintaining information spreadsheets, databases, or CRM systems. EDUCATION Imo State University, Imo State - Ba in accounting September 2021 January 2024 Abdul Gusau Polytechnic, zamfara - OND in Business administration-. City Life Computer Center, Enugu - Degree in computer 2011 - 2012 INTEREST Reading, writing, and learning new skills.