Chikaodili Okeke

OKEKE CHIKAODILI VIRTUAL ADMINISTRATIVE ASSISTANT | CUSTOMER SUPPORT PROFESSIONAL Trans-Ekulu, Enugu, Nigeria | LinkedIn PROFESSIONAL SUMMARY Detail-oriented and proactive administrative professional with a strong background in operations, office support, and communication across healthcare, corporate, and nonprofit sectors. Over 5 years of experience delivering high-level administrative assistance, calendar and task coordination, and stakeholder communication. Proficient in Microsoft PowerPoint and Excel, with excellent organizational and problem-solving skills. Passionate about supporting efficient workflows and contributing to team success. Ready to add value in a dynamic role at Micro1 as an Administrator. CORE COMPETENCIES          Office & Administrative Support Microsoft PowerPoint & Excel (Advanced) Internal & External Communications Time & Calendar Management Documentation & Filing Systems Initiative & Problem-Solving Stakeholder Engagement Project Assistance & Coordination Report Writing & Presentation Design PROFESSIONAL EXPERIENCE Program Officer Centre for Development and Reproductive Health – Enugu, Nigeria February 2025 – August 2025  Engages with project beneficiaries, partner organizations, and community members to explain programs, gather feedback, and ensure needs are met.  Answers queries from stakeholders about ongoing or upcoming programs, application processes, or eligibility criteria.  Prepares reports on program performance, tracks metrics, and maintains records of interactions and progress.  Identifies challenges in program implementation and works to resolve them, often coordinating with different departments. Gathers input from beneficiaries and partners to improve program delivery. Medical Delegate Nestlé Nigeria Plc – Kwara, Nigeria September 2021 – December 2024  Built and maintained relationships with healthcare professionals (HCPs), pharmacies, or hospitals to promote products or services.  Provided detailed response to questions from HCPs about company's products, usage, side effects, etc.  Handled concerns or objections from doctors or pharmacists about product efficacy, pricing, or regulations.  Followed up with clients after product promotion or samples, gathers feedback on product performance or satisfaction.  Logged visits, client information, and outcomes in CRM systems ensuring data accuracy.  Educated HCPs about new products, medical research, or updates.  Represented the company in a professional manner, reinforcing brand trust in the healthcare sector. Personal Assistant Lisa Global Enterprise – Lagos, Nigeria January 2021 – August 2021  Supported executive-level tasks, including meeting scheduling, file organization, and Excel-based tracking of business activities.  Managed internal communication, drafted correspondence, and handled confidential information with discretion.  Took initiative in streamlining operations and coordinating logistics for daily business functions. Nutrition & Dietetics Intern University of Nigeria Teaching Hospital (UNTH) – Enugu, Nigeria September 2019 – December 2020  Supported administrative functions within the department, including patient file management and report collation.  Created nutrition education materials and PowerPoint presentations for outreach activities.  Gained hands-on experience in communication, documentation, and professional reporting within a hospital environment. Administrative Officer Revival Center Outreach – Enugu, Nigeria October 2018 – September 2019  Provided full-spectrum administrative support including scheduling, record keeping, and correspondence.  Designed and managed Excel spreadsheets to track community outreach efforts.  Prepared reports and presentation slides for meetings and events.  Recognized for exceptional initiative and problem-solving in improving organizational efficiency. EDUCATION Bachelor of Science - University of Nigeria | Nutrition and Dietetics Nsukka, Enugu State, Nigeria | July 2016 TECHNICAL SKILLS  Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)  Google Workspace (Docs, Sheets, Calendar)  MS Teams | Zoom | Jira | Slack CERTIFICATIONS & TRAININGS In-Demand IT Skills Training - Digital Witch Support Community February 2025. Advanced Excel Training - Idea-Route Analytics and Consulting Nigeria Limited March 2024. Remote Work Cybersecurity - Nexora Digital July 2021.