CHIKAODILI CELESTINA AGWU
Transaction Coordinator
Enugu, Nigeria | - |-| Linkedin profile
Profile
Detail-oriented Transaction Coordinator with 3+ years in US real estate, specializing in land and
residential deals. Proven track record in managing complex transactions from contract to closing,
resolving title issues, and ensuring regulatory compliance while maximizing efficiency. Skilled
with CRM systems and transaction management platforms to streamline workflows and
accelerate closings. Proficient at stakeholder coordination and problem-solving, consistently
delivering exceptional client satisfaction and optimized transaction outcomes.
Professional Experience
Roston Investment LLC
Transaction Coordinator
August 2023 – Current
● Successfully coordinated 27+ residential and land transactions, ensuring 100%
compliance and on-time closings, while optimizing revenue opportunities.
● Resolved 7+ title issues through detailed property research and accurate disclosures,
minimizing delays and ensuring smooth deal flow.
● Managed document preparation, contract execution, and client communication, reducing
transaction delays by 20%.
● Coordinated with title companies, escrow officers, and lenders to streamline closing
processes and improve cash flow.
● Utilized CRM tools (Matrix MLS, Backagent, Propstream) for transaction tracking, market
research, and client verification, enhancing operational efficiency.
● Enhanced online presence by managing social media accounts, increasing engagement by
30%.
Key Achievements:
● Accelerated closing timelines by implementing process improvements and leveraging
CRM workflows.
● Identified and resolved bottlenecks in the transaction pipeline, improving deal flow
efficiency.
Permit Coordinator/Admin
March 2022 – August 2023
● Streamlined construction project timelines by 20% through efficient permit coordination
and record management.
● Resolved 10+ permit-related issues, ensuring compliance with local regulations.
● Managed property listings, correspondence, and administrative tasks for construction
projects.
TIMELESS TONES NIGERIA
Account Executive
March 2020 – February 2022
● Delivered expert advice on paint and paint-related products, increasing client satisfaction
by 15%.
● Coordinated projects from inception to completion, ensuring timely delivery and client
satisfaction.
MIKADO NIGERIA LIMITED
Personal Assistant to the CEO
January 2018 – July 2019
● Provided executive support, managing schedules, confidential tasks, and high-level
meetings.
● Organized corporate events, improving operational efficiency by 10%.
EMERGING MARKET TELECOMMUNICATION (9MOBILE)
Front Desk Executive
July 2015 – October 2017
● Managed front-desk operations, serving as the first point of contact for visitors and
handling correspondence.
WEMA BANK PLC
Relationship Management Officer
September 2014-June-2015
● Managed client relationships and credit portfolios, achieving a 10% increase in client
retention.
Trainer Analyst (NYSC)
July 2010-June 2011
● Conducted industry and market analysis, supported investment decisions, and managed
financial reports.
Key Skills
● Transaction Management: Contract preparation, compliance, title resolution, and closing
coordination.
● CRM & Real Estate Software: Matrix MLS, Backagent, Propstream, KW Command,
Dotloop, DocuSign, Notion.
● Revenue Optimization: Streamlining deal flow, identifying bottlenecks, and accelerating
closing timelines.
● Permit Coordination: Ipermit, Projectdox, Buildertrend.
● Productivity Tools: Google Workspace, Slack, Trello, Jira, ClickUp, Monday.com, Notion.
● Research Tools: TruePeopleSearch.com, public records, MLS systems.
● Soft Skills: Organizational excellence, communication, problem-solving, and
multitasking.
Education & Certifications
B.Sc. in Banking and Finance
Enugu State University of Science and Technology, Enugu
Certified Customer Service Professional
Service Quality Institute, East Bloomington, USA
Certified Customer Service Associate
Quality Services Institutes, East Bloomington, USA
Project Management – The Fundamentals and Beyond
Digital Exchange Academy
Language
● Fluent in English
