Chika Ugoh

😇I am a strategy and results-driven professional with a proven track record in customer support, client experience management, and cold calling. My expertise lies in building strong client relationships, resolving complex issues, and driving sales through effective communication.

☑️My Core Skills & Strengths:

• Customer Support & Experience: I go beyond traditional support to proactively improve the customer journey. I specialize in turning difficult situations into positive experiences, leading to higher customer satisfaction and loyalty.
• Cold Calling & Sales: I excel at a natural, non-scripted approach to cold calling that focuses on genuine connection. I am highly skilled at prospecting, lead generation, and setting appointments that convert.
• Problem-Solving: I thrive on finding efficient and effective solutions to complex challenges. I am adept at de-escalating conflicts and providing clear, actionable guidance.
• Communication & Relationship Building: My communication style is clear, empathetic, and professional. I build trust quickly and am known for my ability to forge lasting relationships with clients and team members alike.

✨I am dedicated to helping businesses grow by delivering exceptional service and creating new opportunities. I am ready to apply my skills to your projects and contribute to your success.