Chika Theresa Ndufor

NDUFOR CHIKA THERESA Virtual Assistant | Property Mgt| Real Estate, Scheduling, Admin Support | Lead Generation Phone No: - Email:-LinkedIn: https://www.linkedin.com/in/chika-theresa-ndufor PROFESSIONAL SUMMARY A dynamic and highly skilled professional with 11 years of extensive experience in property management, complemented by a strong foundation in administrative, organizational, and customer service skills. Proficient at handling a diverse range of responsibilities, from managing operations and finances to client relations and project coordination. Recently transitioned into the Virtual Assistant field, leveraging a high level of digital proficiency, resourcefulness, and strong communication skills to provide exceptional support to executives and businesses. Known for attention to detail, problem-solving abilities, and a proactive work ethic, with a commitment to streamlining processes and enhancing productivity. SKILLS & EXPERTISE • Data entry: Proficient with Microsoft Excel and Google Sheets. • Scheduling & Calendar Management: Experience with Google Calendar, scheduling meetings, appointments, and maintaining organized calendars. • Google Suite Expertise: Proficient in Google Sheets, Google Forms, Google Drive, Google Maps. • Lead Generation: Researching and compiling lead lists, CRM management, leveraging online tools to source prospects. • Property Management: Knowledge of property management tasks, including tenant coordination, leasing procedures, and real estate databases. • Email Management: Managing inboxes, filtering emails, drafting responses, and maintaining communication for smooth operations. • Real Estate Knowledge: Familiar with real estate processes, listings, and client relations. • Administrative Support: General office support, document preparation, correspondence, and client communication. • Time Management & Multi-tasking: Strong ability to handle multiple priorities, meet deadlines, and work independently in fast-paced environments. PROFESSIONAL EXPERIENCE Virtual Assistant Obiora Okafor & Associates November 2024 – Present • • • • • • • Provide administrative support for a variety of clients, including scheduling appointments, managing email inboxes, and maintaining client records. Handle property management tasks, such as updating property listings, communicating with tenants, and managing lease documentation. Use Google Maps to assist in routing and locating properties, offering real-time updates to clients. Conduct lead generation activities, researching target audiences, and entering prospect information into CRM systems. Manage Google Sheets and Google Forms to track leads, client data, and administrative activities. Organize and coordinate team meetings and appointments through Google Calendar, ensuring no scheduling conflicts. Prepare and organize reports for client meetings, contributing to client presentations and administrative processes. Walter Edmunds & Associates, Abuja, Nigeria October 2021 – Present Property Manager • I oversee renovations, refurbishment and building projects. • Manage the engineering aspects of the project implemented in accordance with the defined timing, cost, quality and industry standards. • I manage all maintenance works being carried out in the facility. • Maintain and monitor the records of all incident reports, investigates and manage all pending cases, including interviewing staff and attending to conflicts as the arise. • Coordinate and manage subcontractors and third-party vendors to ensure safe, efficient, and successful events • Recruits, hire, train, and supervise staff/supervisors, including Maintenance, Cleaning • Ensure the facilities meet compliance standards and government regulations • Manage budgets • Supervise all maintenance programs relating to the interior and exterior conditions and appearance of properties. Ndufor Chika Theresa’s Academic CV • Oversee the implementation of ongoing contract project to constantly assess tenant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant and client. • Prepare, review, and give initial approval and as needed all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facilities. Construction of Titan Castle Homes, Lugbe, Abuja April 2023 – Date Project contractor (Installation of Floor, wall and Staircase granite Tiles & Polystyrene ceiling installation) • I measured and marked surfaces for tile installation. • Ensured that the tiles are properly supported and secured. • I periodically consulted with clients and Engineer to understand their design and construction needs. • Regularly inspecting and maintaining tools and equipment used during the installation process. • Measured and cut polystyrene materials to fit specific areas using appropriate tools and equipment. • I enlighten my co-workers to maintain a clean and organized work area, ensuring that tools, equipment, and materials are properly stored and maintained. • Safety regulations and guidelines to prevent accidents and maintained a safe work environment was adopted. • As a Professional, I maintain exceptional customer service by answering questions, addressing concerns, and ensuring customer satisfaction throughout the installation process. EDUCATION Imo State University, Owerri, Nigeria BSc. Estate Management TEACHING EXPERIENCE 2009 – 2014 ▪ Community secondary school, Nkek Mathematics Tutor • Taught and graded over 320 students on Mathematics and preparation for their final year high school exam which increased their performance by 70%. • Mentored pre-university students on career paths in STEM and monitored their progress. • Provided autonomous and individual-specific academic mentoring for students with low academic standings to improve their academic performance. • Prepared, graded, and recorded assignments, tests, and examinations. • As a graduate assistant in the department of Estate Management, Imo state university, Owerri, I assisted Mr. Iheanyi Alaka in teaching ESM 222 – Land Economics. I have also effectively invigilated and accurately graded examinations, and uploaded results. Jennifer Etuh Foundation Volunteer • Increased awareness and access to quality education for girls in Kaduna, Osun, Kogi, Imo and Gombe state. • Raised funds to support girls between the ages of 10 and 19 years from low-income families as well as develop the schools in the communities which they live. TECHNICAL SKILLS • Google Suite: Sheets, Docs, Forms, Calendar, Maps • Microsoft Office Suite: Word, Excel, Outlook • Email & Communication Platforms (Gmail, yahoo, Zoho, Zoom, Skype) ADDITIONAL INFORMATION • Strong attention to detail, self-motivated, and proactive. • Proven ability to manage time effectively and prioritize tasks. • Exceptional communication skills, both written and verbal. LANGUAGE (S) SPOKEN Fluent in English: My home country’s official language and medium of instruction. REFEREES Available on request Ndufor Chika Theresa’s Academic CV