CHIKA PATIENCE
Ekiti State, Nigeria | --| LinkedIn |Portfolio
EDUCATION
Ekiti State University: Nigeria
Programme: Bachelor of Science, Anatomy
Academic Standing: Second Class Upper
December 2018 – January 2024
WORK EXPERIENCE
Virtual Assistant
October 2024- Present
Remote/Freelance
● Developed and maintained efficient filing and document management systems, reducing client
retrieval time by 40%
● Conducted market research and compiled actionable reports, leading to data-driven decisions
contributing to a 10% increase in client revenue.
● Delivered high-quality customer service support, resolving an average of 15–20 clients inquiries
daily via email and chat, maintaining a 95% satisfaction rate.
Sales Representative
July 2022- December 2022
Arison Ventures Limited – Ado-Ekiti, Nigeria
● Managed inventory levels, ensuring optimal stock availability and accurate record-keeping.
● Delivered exceptional customer service by attentively understanding individual needs and providing
tailored recommendations.
CERTIFICATION
Virtual Assistant Programme: ALX Africa.
October 2024
Entrepreneurship and Financial Literacy Training Programme:
United Nations Development Programme.
February 2024
Thrive Programme: Plan International Nigeria.
October 2023
VOLUNTEER ACTIVITIES
● Welfare Team Member, Ekiti Creatives Hangout, Ado-Ekiti
● Planning Committee Member, Pad the Girls Project, Yenagoa, Nigeria
SKILLS
Technical Skills - Proficient in Microsoft Suites, Google Workspace.
Soft Skills - Attention to Detail, Proactiveness, Growth Mindset, Team Collaboration, Emotional Intelligence,
communication.
