I am a Virtual Assistant and Technical Support Engineer with over five years of experience providing technical support, website design, and Microsoft 365 administration. I help businesses streamline operations, troubleshoot IT issues, and optimize digital workflows.
As a Technical Support Engineer, I specialize in diagnosing and resolving software and hardware issues, ensuring smooth IT operations. I manage Microsoft 365 environments, handling email configurations, user accounts, SharePoint, and Teams administration. I have successfully migrated businesses to Microsoft 365, improved security settings, and enhanced team collaboration across cloud-based tools.
I design, manage, and optimize websites using WordPress, WooCommerce, Shopify, and Wix. My expertise includes building responsive, SEO-friendly websites, optimizing site speed, and enhancing user experience. I have helped businesses increase website traffic and conversions through effective design and technical improvements.
I offer comprehensive virtual assistance, managing emails, scheduling, customer support, and data entry. Proficient in tools like Google Workspace, Asana, Trello, and Slack, I streamline workflows and improve team productivity. My attention to detail, organization, and multitasking skills ensure smooth business operations.
✔ Optimized and maintained 30+ WordPress websites, improving speed, security, and functionality.
✔ Assisted in Microsoft 365 migrations and administration, ensuring seamless transitions.
✔ Provided technical support, reducing IT downtime by 40% for clients.
✔ Helped e-commerce stores boost sales by 20% through website optimization.
✔ Designed automated workflows, increasing efficiency and productivity.
If you need a tech-savvy, detail-oriented, and reliable professional to handle your technical and administrative needs, let’s connect! I am ready to support your business growth. 🚀