Chiemelie Chiagozie

Chiemelie Chiagozie Executive Virtual Assistant | Customer Support Specialist | Airbnb Co-Host Support 📍 Anambra, Nigeria • 💻 linkedin.com/in/caleb-virtualassistant Professional Summary Reliable and detail-oriented Virtual Assistant with a strong background in customer service, executive support, and short-term rental operations. Experienced in managing emails, calendars, guest communications, and admin tasks for busy professionals and Airbnb hosts. Tech-savvy, organized, and committed to helping clients stay focused and productive. Skilled in Google Workspace, Canva, and CRM tools, with training in social media and business development support. Core Skills - Executive Assistance​ - Airbnb Guest Messaging​ - Customer Support​ - Calendar & Email Management​ - Google Workspace (Docs, Sheets, Gmail, Calendar)​ - Admin Support & Scheduling​ - Canva (Basic Graphic Design)​ - Social Media Scheduling​ - Task & Time Management​ - Communication & Problem Solving Work Experience Executive Virtual Assistant (Freelance) Remote | 2024 – Present - Managed inboxes, responded to client emails, and scheduled meetings - Provided calendar and task management support for busy entrepreneurs - Assisted with social media post scheduling and simple designs using Canva - Helped Airbnb hosts with guest communication, calendar updates, and booking coordination Customer Support Representative Live Chat Support Role | Local Community | 2022 – 2023 - Delivered prompt and professional customer service via live chat - Resolved inquiries, provided product guidance, and documented tickets - Maintained high customer satisfaction ratings through effective communication Administrative Support Volunteer Local Community | 2023 – 2024 - Handled email correspondence, scheduled meetings, and performed general admin duties - Assisted with daily operations and team coordination Education & Training Virtual Assistant Training Program 2024 – Completed - Covered Google Workspace, basic graphic design, customer service, social media management, sales and business development Tools & Platforms - Google Workspace (Docs, Sheets, Gmail, Calendar)​ - Canva​ - Trello / Notion (or list your actual task tool)​ - Zoom / Google Meet​ - Hubstaff / Time tracking tools​ - Airbnb Platform