Chiemela Chinedum

Chiemela Chinedum- -| Leeds, U.K. About Me Experienced Executive/Virtual Assistant with 4+ years of expertise supporting senior leadership across healthcare, technology, and financial services sectors. Combines strong administrative capabilities with technical proficiency in project management, data analysis, and digital transformation initiatives. Proven track record of streamlining operations, coordinating complex projects, and delivering measurable results and successful MVP launches for major financial institutions. Skilled in managing stakeholder communications across national and international markets including the UK, Netherlands, Kenya, and Nigeria. Expertise spans Google Workspace, Microsoft 365, project management platforms, and business intelligence tools. Skills • Project Management (Asana, Trello Boards) • Email and Calendar management (Mailchimp) • Research and Data Entry • Tools: Microsoft 365 (Word, Excel, PowerPoint, Outlook, Power BI) Google Workspace (Docs, Sheets, Slides, Forms), Canva, WordPress, Airtable • Travel Coordination and Booking • • • • • • • Time Management Social media management Client Onboarding and Support Communication and interpersonal skills Analytical and Problem-Solving skills Administrative skills Data analysis Work Experience 20:20 Financial Coaching Limited Apr 2024 – Present Virtual Assistant United Kingdom • Effectively handled client communications, scheduled meetings, and maintained task coordination to streamline daily operations and increase productivity utilizing Google Workspace • Managed the development and launch of a comprehensive financial coaching website, coordinating with stakeholders to ensure timely delivery and successful implementation as a Minimum Viable Product (MVP) for major financial institutions including Lloyds Banking Group • Developed a detailed psychometric assessment framework by conducting research, organizing materials, and coordinating testing phases to evaluate users' financial behaviors and attitudes for personalized coaching programs with Microsoft Word • Assisted in developing engaging user interface elements and content strategies for a dynamic avatar system that helps users visualize their financial goals through personalized profiles and future planning tools • Designed interactive charts and visual presentations to clearly display user expenditure patterns and financial data, ensuring information was accessible and easy to understand for coaching purposes with Microsoft Excel • Coordinated the website deployment process on Google Cloud Platform, liaising with technical teams to ensure smooth scaling and optimal performance as user volumes increased, while maintaining system reliability and user accessibility ALX Africa Sep 2024 – Apr 2025 Virtual Assistant Remote, Kenya • Effectively handled client communications, scheduled meetings, and maintained task coordination to streamline daily operations and increase productivity utilizing Google Workspace • Created professional presentations and reports using Google Slides and Docs, ensuring high-quality visual and written materials were produced for clients’ needs • Handled data entry and expense tracking for clients, ensuring accurate record-keeping and financial oversight Chiemela Chinedum • • • - -| Leeds, U.K. Managed spreadsheets and online databases with precision, using tools like Asana to track project progress and meet deadlines Organized itineraries and managed travel logistics, such as booking of flights, accommodations and transportation for clients with efficiency, cost-effectiveness, and time optimization Completed various VA assignments for clients, receiving constructive feedback and adjusting strategies to ensure client satisfaction Mobalytics Apr 2024 – May 2024 Technical Assistant Remote, United States • Conducted in-depth market research within the gaming industry, exploring diverse genres and trends to identify opportunities for growth and innovation • Leveraged immersive gameplay experiences to gain profound insights into player psychology, preferences, and behaviour • Utilized a variety of research methodologies, including surveys, interviews, and data analysis, to gather and analyse market data effectively with Google Forms and Sheets • Collaborated with cross-functional teams to provide actionable insights for decision-making on player engagement initiatives, product development, and overall business strategy • Developed comprehensive reports and presentations to communicate findings and recommendations to key stakeholders with Google Slides DSM-Firmenich Nov 2023 – Feb 2024 Nutrition Project Assistant Remote, Netherlands • Led a comprehensive feasibility assessment for rice fortification within the informal sector of Nigeria to provide strategic insights for decision-making • Directed a qualitative data assessment initiative focused on evaluating the perception of fortified bleached palm oil in Nigeria for effective market penetration strategies utilizing Google Forms • Fostered seamless collaboration with a diverse range of internal and external stakeholders to ensure a holistic understanding of prevailing market trends and consumer preferences Sydani Group Jan 2022 – Jan 2024 Executive Assistant Abuja, Nigeria • Supported the design and approach to conduct situation analysis for the existence of Advocacy, Communication and Social Mobilization (ACSM) structures at the National and sub-national levels using Trello boards and Google Slides • Led the development of the assessment protocol, interview guides, health facility assessment tools, and a live dashboard for tracking assessment progress for the primary health care facilities using Power BI • Facilitated key informant interviews and focus groups with national, state stakeholders and private partners, for the assessment of social mobilization activities and its impact on vaccinations • Developed codebooks based on the assessment objectives, interview guides, and emerging themes and patterns from transcribed data by adopting a hybrid of thematic and content analysis • Trained and co-ordinated coders on the developed codebook and on the use of Dedoose and NVivo tools for qualitative data analysis • Developed training documents for the up to 36 research assistants on qualitative and quantitative data collection of ACSM structure and management using Google Slides and Canva • Evaluated the findings of the assessment and developed slides for presentation to both technical and non-technical stakeholderse Chiemela Chinedum- -| Leeds, U.K. Graduate Intern – Technical Assistant • Provided technical support for the ramp-up of COVID-19 vaccination to eight (8) states in Nigeria across various themes such as their health delivery systems, transportation and logistics systems which resulted to at least 20% vaccination increase in each state • Coordinated several stakeholder engagements with COVID-19 focal persons in Jigawa state for the ramp up of COVID-19 vaccinations • Supported in the development of a framework for the protocol of AEFI surveillance as regards all the states in Nigeria for coordinated structures and proper reporting mechanisms of AEFIs using Google Slides • Developed a business plan and budget for the operations of ComeInsure (a Health insurance mediator scheme) in three (3) years with Microsoft Excel • Developed business proposals for the buy-in of Health Maintenance organizations (HMOs) for the progress of ComeInsure Deal Lite Mar 2023 – May 2023 Data Entry/Auditor Remote, UK • Conducted thorough data audits to ensure the accuracy, completeness, and integrity of information within databases and systems provided by the company • Recorded, reviewed, and interpreted data to evaluate operational effectiveness and identify areas for improvement with Microsoft Excel • Collaborated with management to address operational issues and implemented corrective measures in the organization • Maintained awareness of current industry trends, technology, and developments related to data management and compliance • Handled additional duties and special projects to ensure efficient business operations and compliance with regulations The Public Health Hub Jul 2021 – Jan 2022 Social media Assistant Remote, Nigeria • Managed event promotion for four public events aimed at raising awareness and improving health literacy in Nigeria • Collaborated closely on the development and design of social media content, which resulted in a reach of 280 individuals in three days for one of the blog posts • Maintained social presence across different platforms, including Facebook, Instagram, and Twitter, ensuring consistent, clear communication and active engagement with the audience • Coordinated mentorship programs by connecting health professionals with the public through social media channels Diksha Internshala Apr 2021 – Jul 2021 Data Entry Remote, India • Utilized advanced features of Google Sheets and Excel to efficiently input, organize, and analyze large volumes of data with a high degree of accuracy • Developed and implemented streamlined data entry processes to optimize efficiency and ensure timely completion of tasks • Conducted thorough data quality checks to identify and rectify errors, maintaining data integrity and reliability Chiemela Chinedum- -| Leeds, U.K. Education MSc Artificial Intelligence and Data Science University of Bradford, U.K BSc. Biochemistry University of Ilorin Certifications Health Systems Strengthening Project Management Foundations From Data Collection to Data Use Websites: LinkedIn |