Chidiuto Goodness Ransome
Abakaliki, Nigeria
- •-
Objective
An Experienced Virtual Assistant, eager to contribute completely, to the growth of any institution with
my extensive knowledge of project management software, Strong multitasking capabilities along with
excellent written/verbal communication skills for client interactions and other related programs.
Key Skills
● Google suite
● Effective Oral and Communication skill
● Effective management skills
● Organizational skills
● Problem solving skills
● Lead Generation
● Social Media management skills
● Email support
● Customer support
● Salesforce
● HubSpot
Work Experience
Client Success Specialist
Fit Kenyan Girl, Atlanta
January 2023- till date
● Handling Instagram account, scheduling postings and interactions
● Providing informative materials and ensuring effective communication with clients
● Generation of leads using lead generation tools and converting them into clients
Virtual Assistant (part time)
Akashic Reiki Atlanta
Oct 2023- till date
● Writing of articles for contents and posting
● Maintaining and improving relationships with client through effective communication and
interaction
● Generation and conversion of leads into people give client
● Sending and replying emails, messages and faxes
● Keeping records and necessary data for future reference with google sheets and other related
tooks
● Customer Support and management
Administrative Assistant
Clinica Farmiliar, Atlanta
● Answering calls, taking messages and handling correspondence.
● Scheduling meetings and appointment and events
● Sending and replying of emails and faxes
● Welcoming and introducing clients to the services the business offers
● Making and planning of travelling arrangments
● Generation and conversion of leads into prospects
2021- till date
● Handling of social media postings, contents and management
Virtual Assistant
Spirit Gate Acupuncture, Utah
-
● Sent medical reports to clients and physicians
● Wrote articles for social media contents
● Maintained and improved relationships with clients by communicating with them effectively .
● Generated leads and converted then to clients
● Replied emails, faxes and messages for the company
● Kept records and necessary data for easy future reference
● Prepared Invoice for clients
● Customer Support and management
Education
Bachelor Of Science
Imo State University, Nigeria- Bsc.
January 2015 - October 2020
Additional Certifications
Salesforce Associate
Salesforce
2023
The Completer Salesforce Certified Administrator Course + AI
Udemy
2023
Handling Abusive Customers
LinkedIn
2021
Customer Service: Problem Solving and Troubleshooting
LinkedIn
2021
Microsoft Excel Masterclass for business mangers
Udemy
2021
Fundamentals of Bitcoin and Blockchain
Udemy
2020
References
Available upon request.
