Chidinma Ugwu

CHIDINMA UGWU Mabushi, 900108 Abuja - Nigeria ♦ - ♦- PROFESSIONAL SUMMARY Accomplished administrative professional with expertise in office administration, document preparation, data entry, and comprehensive business assistance and development. Leverages strong organizational, multitasking, and problem-solving skills to manage multiple projects with tight deadlines successfully. Highly proficient in MS Office Suite, with a proven track record of efficiently delivering high-quality results. SKILLS • Excellent Written and Verbal Communication Skill • Proactive approach to anticipating needs and solving problems before they arise • Proficiency in using Trello for project • Flexibility and adaptability to changing priorities management and task tracking and work demands • Strong interpersonal skills for effective • Experience with scheduling software and tools stakeholder engagement (e.g., Google Calendar, Microsoft Outlook) • Time management and multitasking abilities to handle multiple priorities efficiently • Knowledge of office management procedures and basic accounting principles • High attention to detail to ensure accuracy in all tasks • Strong research and analytical skills for informed decision-making and reporting • Ability to maintain confidentiality and handle sensitive information with discretion WORK HISTORY Executive Assistant to the Managing Director, 05/2024 - Current City Lights Nigeria Limited – Abuja, Nigeria • Managed day-to-day office operations ensuring a professional and efficient working environment for the Managing Director and the team. • Supported the Managing Director in decision-making processes by researching topics and providing relevant information. • Prepared comprehensive presentations for meetings with key stakeholders using PowerPoint or other visual aids. • Developed strong relationships with clients by providing exceptional customer service during phone calls, emails, or face-to-face interactions. • Enhanced executive productivity by managing calendar, scheduling appointments, and organizing travel arrangements. • Gathered necessary documentation for meetings by liaising with internal team members or external partners effectively. • Organized high-level events such as conferences and company retreats to foster teamwork and collaboration. Executive Assistant to the Chief Executive Officer, 08/2023 - 04/2024 Impact Pointe Consultancy Limited – Abuja, Nigeria • Coordinated travel arrangements by booking airfare, hotel, and ground transportation. • Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office. • Organized and coordinated conferences and monthly meetings. • Created expense reports, budgets, and filing systems for management team. • Managed complex calendar scheduling with focus on proper allocation of executive availability. • Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members. • Booked airfare, hotel, and ground transportation to coordinate office travel. • Managed complex projects to successful completion, ensuring timely delivery of results to the CEO. • Maintained confidentiality by handling sensitive information with discretion and professionalism. • Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO. • Contributed to smooth business operations by planning and organizing meetings and conferences. • Streamlined communication by managing correspondence between the CEO and external stakeholders. • Supported decision-making processes by compiling research data and presenting findings to the CEO. • Promoted organizational culture by implementing new initiatives as directed by the Chief Executive Officer. Assistant to Special Advisor, 09/2023 - 03/2024 FMACCE – Abuja, Nigeria • Assisted in writing memos and official correspondence for the office of the honorable minister, ensuring clear and effective communication. • Coordinated events, including logistical planning, scheduling, and execution, ensuring smooth operations and successful outcomes. • Organized and managed travel arrangements for the honorable minister and team, including itineraries, accommodations, and transportation. • Attended meetings on behalf of the special assistant, taking detailed notes, preparing summaries, and following up on action items. • Conducted research and analysis on relevant policies, providing insights and recommendations to support decision-making processes. • Provided comprehensive administrative support, including managing calendars, handling communications, and maintaining organized records. Executive Assistant to the Chief Executive Officer, 02/2018 - 07/2023 City Lights Ghana Limited – Accra, Ghana • Organized and coordinated conferences and monthly meetings. • Created expense reports, budgets, and filing systems for management team. • Compiled and analyzed data for executive decision-making. • Answered phones, handled calls, and fielded appointment requests to assist supervisors. • Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings. • Monitored and maintained executive files and records. • Trained and on-boarded office assistants. • Organized, managed and motivated a project team for a school start-up. • Managed budgets and risks effectively. • Provided effective feedback to management. • Spearheaded the delivery of the project in record time.. Project Manager, 01/2020 - 02/2022 City Lights Internation School, Ghana – Accra, Ghana • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals. • Planned, designed, and scheduled phases for large projects. • Met project deadlines without sacrificing build quality or workplace safety. • Established effective communication among team members for enhanced collaboration and successful project completion. • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results. • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track. Volunteer Teacher, 10/2011 - 10/2012 Holy Angels College – Enugu, Nigeria • Empowered students by incorporating choice-based assignments that allowed them to explore their personal interests within the context of course material. • Organized relevant guest speaker presentations to provide students with unique perspectives on course topics from industry professionals. • Provided targeted support for struggling students, leading to increased confidence and academic success. • Conducted one-on-one tutoring sessions with students requiring additional support outside of regular class hours. EDUCATION BBA: Business Administration, 09/2019 Bluecrest University College - Accra, Ghana SSCE: 09/2011 Holy Angels College - Enugu, Nigeria READING, TRAVELLING AND COOKING My passion for exploration has led me on journeys through the diverse landscapes and rich cultures of West African states. When not traveling, I find myself immersed in the compelling narratives of Chimamanda Ngozi Adichie, whose insightful works offer fresh perspectives on identity and society. In the kitchen, I discover a meditative space where the art of cooking allows me to unwind and express creativity through culinary experiments. LANGUAGES Igbo : Native language English: Proficient C2