CHIDINMA UGWU
Abuja, Nigeria
PROFESSIONAL SUMMARY
Virtual Assistant with 5 years of experience providing administrative and HR support across corporate and remote
environments. Skilled in coordinating calendars, email, travel, and projects for executives and teams. Recognized
for delivering reliable support, exceptional communication, and strong organizational skills.
CORE SKILLS
Google Workspace & Microsoft 365
Meeting Scheduling & Travel Coordination
Document Preparation & Data Entry
Calendar & Email Management
Canva & AI tools
Task Management (Trello, Asana, ClickUp)
Communication Tools (Slack, Zoom, Calendly)
CRM Tools (Zendesk, Hubspot, Intercom)
WORK EXPERIENCE
HR/ADMIN OFFICER | ROTIC ALUMINIUM EXTRUSION LTD | ANAMBRA | AUG 2024 – JAN 2025
Coordinated executive calendars, meetings, and managed communications to optimize leadership productivity.
Supported office administration functions including document preparation, vendor communication, and data
entry to support efficiency.
Provided outstanding clients and vendors’ support via phone, email, and in-person.
HR RECRUITMENT VOLUNTEER | SKILLEDUP LIFE | MANCHESTER, UK | MAY 2024 – AUG 2024
Supported a fully remote team using Google Workspace, Trello, Slack, and Calendly for scheduling and
collaboration.
Recruited and onboarded 13+ volunteers in 3 months, exceeding targets by 10%.
Provided consistent candidate communication, earning 90% positive feedback for professionalism and
responsiveness.
HR/ADMIN ASSISTANT | DALA TRADING EXPRESS LTD | LAGOS | MAR 2021 – APR 2024
Delivered daily administrative support including travel bookings, calendar management, document handling,
and internal communications.
Managed procurement, invoicing, and expense tracking, collaborating with the finance team to streamline
monthly operations.
Responded to customer inquiries via phone/email, achieving a 95% satisfaction rating.
ADMIN ASSISTANT | ANGLICHIDO GLOBAL SERVICES | ENUGU | JAN 2019 – FEB 2020
Coordinated schedules, managed calendars, and supported front desk operations to maintain efficiency.
Assisted with data entry and document preparation, improving record accuracy by 20%.
Supported recruitment drives by scheduling interviews, posting jobs, and corresponding with candidates.
EDUCATION AND CERTIFICATION
BSc. Home Science – University of Nigeria, Nsukka (2018)
Virtual Assistance Training – ALX (2024)
Basic IT Support Skills – Digital Witch Community (2024)
