Chidinma Rose Onuoha

VIRTUAL ASSISTANT CHIDINMA ROSE ONUOHA Port Harcourt, Nigeria​ ​ PROFESSIONAL SUMMARY Virtual Assistant specializing in data entry, lead generation, and administrative support for businesses and entrepreneurs. I help clients save time by handling repetitive tasks such as data organization, web research, email management, and customer support with accuracy and efficiency. I am experienced in managing client communication, building targeted lead lists, and maintaining organized records using tools like Google Sheets, Excel, and CRM platforms. I am reliable, detail-oriented, and committed to delivering high-quality work on time. CORE SKILLS ●​ Administrative Support ●​ Email and Calendar Management ●​ Data Entry and File Organization ●​ Lead Generation and Research ●​ Targeted Lead Collection ●​ Web Research Tools and Software ●​ Google Workspace (Docs, Sheets) ●​ Microsoft Office (Excel, Word, PowerPoint) ●​ CRM Tools: Freshdesk, Zendesk, Intercom ●​ Project Tools: Asana, Trello, Slack, Monday.com Core Strengths ●​ Attention to Detail ●​ Communication Skills ●​ Fast Learning and Adaptability PROFESSIONAL EXPERIENCE Virtual Assistant / Customer Support Experience Cinfores Ltd, | 2019 – 2020 ●​ Conducted detailed research and compiled structured data for business use ●​ Created presentations summarizing reports and project updates ●​ Managed customer inquiries via email, phone, and chat, improving response efficiency ●​ Assisted in project coordination by tracking tasks and documenting action points Administrative / Customer Support Experience Philip Computer Hub | 2020 – 2024 ●​ Provided administrative support including data entry, document management, and scheduling. ●​ Managed customer inquiries across multiple channels, ensuring timely and professional responses. ●​ Maintained accurate records and improved workflow efficiency through organized documentation. ●​ Assisted in coordinating daily operations and supporting team activities. ●​ Demonstrated strong interpersonal skills in handling client concerns and resolving issues. SERVICES I OFFER ●​ Virtual Assistant ●​ Data Entry and Excel Tasks ●​ Lead Generation (B2B/B2C) ●​ Email Management ●​ Administrative Support ●​ Web Research EDUCATION Bachelor’s Degree in Accounting Michael Okpara University of Agriculture Umudike Nigeria.