Chidinma Queeneth Ekeke

Chidinma Queeneth Ekeke

$8/hr
Virtual Assistant | Customer Service Support
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
30 years old
Location:
Port Harcourt, Port Harcourt, Nigeria
Experience:
6 years
CHIDINMA EKEKE ADMINISTRATIVE EXECUTIVE-| linkedin.com/in/chidinmaqueenethekeke | - SUMMARY A Highly organized and proactive Administrative Executive with 4+ years of experience providing high-level administrative and executive support across oil and gas industries. Proven ability to streamline workflows, manage executive calendars, and coordinate cross-functional teams. Adept in document management, communication, and confidentiality handling. Strong background in supporting senior management in fast-paced environments, with a focus on efficiency, accuracy, and discretion. Seeking to contribute my value, skills and expertise in fast paced environments. SKILLS Administrative Support Time Management Discretion & confidentiality Project Management Excellent Communication Problem- solving Adaptability Attention to Detail Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) PROFESSIONAL EXPERIENCE Executive Assistant, Quaishy Klassic Services Ltd November 2020 - Present Delivered high-level administrative support to senior management, including efficient scheduling, email coordination, and seamless travel arrangements, ensuring optimal time management and operational efficiency. Facilitated cross-departmental communication, fostering timely and informed decision-making by acting as a liaison between executive stakeholders and internal teams. Handled sensitive documentation, contracts, and confidential information with the utmost discretion, ensuring compliance with organizational policies and maintaining data integrity. Assisted in the execution of special projects, including compliance audits, vendor assessments, and market research, contributing valuable insights to support informed executive decisions. Oversaw and organized filing systems, reports, and presentations, ensuring they met industry standards and were easily accessible to senior management for strategic decision-making. Customer Service Representative, Body Organics May 2019 – October 2020 Managed customer data with the highest level of discretion and confidentiality, ensuring strict adherence to company policies and data protection regulations. Enhanced ticketing and response workflows, driving a 30% reduction in resolution times by leveraging CRM systems and advanced Microsoft Office tools to improve process efficiency. Cultivated strong, trust-based relationships with clients, consistently exceeding sales targets and contributing to a 20% increase in overall revenue through strategic upselling and cross-selling initiatives. Data Entry Specialist, Gerakson Ventures Enterprises November 2018 – April 2019 Oversaw and maintained comprehensive records for vehicle pre-mobilization, ensuring full compliance with internal policies and optimizing fleet readiness for operational deployment. Executed precise data entry and database oversight, enhancing workflow efficiency and accuracy through proficient use of Microsoft Office tools, particularly Excel and Access. Autonomously handled a broad range of administrative functions, facilitating seamless office operations and proactively resolving challenges in a dynamic, high-volume work environment. EDUCATION Bachelor of Science(B.sc) Nnamdi Azikwe University,Awka,Anambra,Nigeria Educational Guidance & Counselling ADDITIONAL INFORMATION Languages: Native English. Certifications: Health & Safety Environment(Supervisory) Course Level 3 Administrative Professionals and Foundations OnDemand IT Skills Project Management Professional Customer Service Excellence and Business Communication. August 2014 - September 2018
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