Chidinma Joy John

Hi, I’m Chidinma Joy John, a reliable, detail-oriented and tech-savvy professional with 7+ years of experience in customer support, virtual assistance, admin operations, and social media management. I’m passionate about providing top-notch service, solving problems proactively, and making customers feel heard, valued, and supported.

I have managed high-volume customer support across email, chat, and phone; handled SaaS tools like Freshdesk, Intercom, HubSpot, Slack, Shopify, Amazon Seller Central, and more. I’m fast at learning new tools and love working with systems, CRMs, and dashboards.

Whether it’s assisting busy entrepreneurs as a Virtual Assistant, resolving complex customer issues as a Support Specialist, or managing content as a Social Media Manager, I bring calm, clarity, and res