Chidinma Igboekwu

Chidinma Igboekwu

$4/hr
Customer services representative
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Abuja, 900103, Australia
Experience:
5 years
IGBOEKWU CHIDINMA No.4 Ama Pepple, cbs Estate Lugbe,Abuja- Objective: Detail-oriented and organized virtual assistant with four years plus of experience providing administrative support to clients remotely. Skilled in managing calendars, handling emails, conducting research, and handling various administrative tasks efficiently. Seeking to leverage my expertise to assist clients in optimizing their operations and achieving their goals. Professional Experience: Virtual Assistant Chira Specialist Hospital, Wuse, Abuja. February, 2022 - January, 2024 • Provide administrative support to clients by managing calendars, scheduling appointments, and organizing meetings. • • Handle email correspondence and respond to inquiries promptly and professionally. Conduct research on various topics as required by clients, providing well-organized summaries and reports. • Assist in creating and editing documents, presentations, and spreadsheets. • Manage travel arrangements and accommodations for clients. • Maintain confidentiality and discretion in handling sensitive information. Blenco Shoppers Hub Lekki, Lagos State. Mid-level | Customer Representative • Lagos, Nigeria |- Worked with multiple clients from different industries, providing virtual administrative support. • Conducted sales calls and monitored and trained new agents. • Handled email management, responding to inquiries and filtering important messages. • Conducted research on various topics to support clients in making informed decisions. • Assisted in creating and editing documents, presentations, and spreadsheets. • Handled appeals for social benefits from the American government • Provided excellent customer service and maintained professional communication with clients. Sales representative Macdons |Remote- • • • • • Generated new business leads through cold calling, email outreach and networking. Qualified leads and scheduled sales appointment. Presented company products and services to potential customers. Negotiated and closed sales. Managed customer relationships and provided excellent customer service. Education BSc.Human Anatomy Chukwuemeka Odumegwu Ojukwu University,Anambra- SSCE. Calvary group of school, Abuja- Skills: • • • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong organizational and time management skills Excellent communication skills, both written and verbal • Ability to work independently and prioritize tasks effectively • • • • • Attention to detail and accuracy Cold calling Negotiation B2b sales Customer relationship management • Active listening • Enthusiastic • Willingness to learn
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