Chidinma Gabriel

CHIDINMA OKECHUKWU GABRIEL, (FCIHRM) Ajah - Lagos, Nigeria -, --www.linkedin.com/in/chidinma-gabriel-fcihrm PROFILE A skilled & experienced Individual with over 11 Years of diverse experience. Possesses an Excellent organizational, administrative and communications skills. Highly focused, confident in my abilities and committed to any given task with a proven ability to take initiative and work effectively and display flexibility in adapting to different demands while committed to maintaining high standards of the organization. A detail oriented, passionate & proactive individual seeking for a position in an organization where my skills and experience can be utilized effectively. CORE COMPETENECIES/SKILLS ● ● ● ● ● ● ● ● ● ● ● Ability to produce concise, well-structured, and detailed reports and presentations. Excellent Interpersonal, Administrative, Organizational skills Ability to meet tight deadlines. Verbal and written communications skills Excellent Planning &People Management Multi-tasking & Documentation skills Team Player & Time management High level of attention to detail and accuracy Clients Management English and Igbo Language Proficient in MS Word, MS Excel, PowerPoint, Google Workspace Asana and Bento EDUCATIONAL QUALIFICATIONS ● B.Sc. (Hons) Banking and Finance Abia State University, Uturu 2007 ● WASSCE /N.E.C. O Isolo Secondary School, Isolo Lagos State 2001 PROFESSIONAL QUALIFICATION ● Proficiency Certificate in Management-Nigerian Institute of Management (Chartered) ● Diploma in Human Resources (HR) – Alison ● Certificate in Occupational Health & Safety Training – Udemy ● Certified Human Resource Professional (CHRP) – Chartered Institute of Human Resources Management ● Occupational Health & Safety Training – Udemy ● Emotional Intelligence (Certification Course) – Udemy ● Project Management (Certificate of Achievement) – Digital Exchange Academy (DEXA) ● Leadership and Management Essentials (Certificate of Participation) – Kendor Consulting ● Foundations of Project Management – Coursera ● On Demand IT Skills Training – Digital Witch Support Community PROFESSIONAL EXPERIENCE HR/ADMIN MANAGER (Employee of the Year 2022) Crestsage Limited / TechQuest STEM Academy LTD/GTE Lekki – Lagos December 2021 – Till date ● Oversee office space management. ● Dealing with incoming calls, mails, and routing as appropriate ● Manage the recruitment and selection process. ● Plans and conducts new employee onboarding to foster positive attitude towards company goals and introduce company culture to new staff. ● Develop and implement Hr strategies and initiatives aligned with the overall business strategy. ● Support current and future business needs through the development, engagement, motivation, and preservation of the employees. ● Develop and monitor the overall Hr strategies, procedures, systems, and tactics across the organization. ● Bridge management and employee relations by addressing grievances, demands and other issues. ● Maintain pay plan/payroll administration. This includes preparation and sending of pay slips to all staff. ● Access training needs and collaborate with line managers to deliver appropriate internal and external trainings. ● Report to Management and provide decision support. ● Prepare employment and contract letters. ● Ensure employees are provided with all resources needed to carry out their jobs. ● Create and/or maintain employee database, documentation of all employee file. ● Administer performance review such as appraisals to ensure effectiveness on a monthly, quarterly cycle. ● Preparation of PAYE and Pension schedules, liaising with PFAs. ● Prepare human resource budget. ● Prepare employee separation document and conduct exit interviews. ● Advice management on appropriate resolution of employee issues. ● Ensure job descriptions are available for each role. ● Responsible for creating an open and enabling environment for employees. ● Creation and review of polices, educating employees on all company procedures and policies. ● Supervise proper filing of company documentation. ● Supervision of office administration. HR/OPERATIONS MANAGER ZIRTH Services LTD – (Yaba - Lagos) 2020 –2021 ● ● ● ● ● ● ● ● ● ● ● ● ● Monitor and supervise activities to ensure smooth operations and optimal outcomes. Manage the organization’s operational budgets, ensuring efficient utilization of resources. Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance. Supporting the CEO or executive team’s vision and process ideals. Responsible for the procurement/maintenance of office equipment/supplies and planning of inventory Raising of requisition and Voucher Preparing of salary payroll, pay slip and pay schedule Responding promptly to client’s inquiries and concerns and services Dealing directly with clients either by telephone, electronically or face to face Report to Management and provide decision support. Recruitment of staff, Prepare employment/contract letters. Ensure employees are provided with all resources needed to carry out their jobs. Create and/or maintain employee database, documentation of all employee file. ● Administer performance review such as appraisals to ensure effectiveness on a monthly, quarterly cycle. OPERATIONS MANAGER Odelo Nigeria Limited (Yaba – Lagos) 2019 – 2020 ● ● ● ● ● ● ● ● ● Manage the office. Dealing with incoming calls, mails and routing as appropriate Responsible for the procurement and maintenance of office equipment and supplies Management of the Chairman’s diary and appointments Draft, type and dispatch all the Chairman’s correspondence. Raising of requisition and Voucher Preparing of salary payroll, pay slip and pay schedule. Responding promptly to client’s inquiries and concerns and services Dealing directly with clients either by telephone, electronically or face to face EXECUTIVE ASSISTANT|ADMINISTRATIVE OFFICER Pauliza Limited (Lekki Scheme 1-Lagos- ● Manage the office of the Chairman. ● Dealing with incoming calls, mails and routing as appropriate ● Responsible for the procurement and maintenance of office equipment and supplies ● Management of the Chairman’s diary and appointments ● Draft, type and dispatch all the Chairman’s correspondence. ● Raising of requisition and Voucher ● Preparing of salary payroll, pay slip and pay schedule. ● Preparations of pension schedules and prompt payment of tax ● Raising of cheques for operations ● Handling all financial issues in the Organization ● Responding promptly to client’s inquiries and concerns and services ● Dealing directly with clients either by telephone, electronically or face to face ● Preparing detailed report on audit findings ● Scheduling conferences, meetings and seminars for top management/staff ● Liaising with HR Manager on staff leave allowances and benefits. MARKETING EXECUTIVE A-Z Forte links Merchant Ltd Ago Palace Way, Okota-Lagos 2010 – 2011 ● Sourced out for customers and market for our various services and develop customer referrals ● Handled sales calls to new and existing clients ● Ensured Customers are Satisfied. ● Negotiated with Customers ● Responded to customer’s inquiries, needs and concerns by phone and in person MARKETING EXECUTIVE Citigate Microfinance Bank Ltd Ago Palace Way, Okota-Lagos 2008 ● Handled and Maintained Accounts for Customers ● Handled marketing of Citigates’ product such as Savings, Current etc. ● Handled Bulk Teller collection of Cash from our existing Customers into the bank vault ● Cash pick up from the existing Customer. ● Customer Service management - Attending to the in-coming Customers. ● Ensured and excellent customers are satisfied. ● Responded to customer’s inquiries, needs and concerns by phone and in person. HOBBIES ● Meeting people, browsing the Internet, listening to music and Reading REFEREE ● Available on Request