Chidinma Emmanuella Nnamani

Chidinma Emmanuella Nnamani

$2/hr
Customer Support and Quality Assurance Monitoring
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
5 years
About

With over 5 years in customer support, I’ve learned that great service isn’t just about quick responses, it’s about creating a connection. I’ve led teams, trained agents, and optimized processes to make support faster and more thoughtful. I work comfortably across tools like Freshdesk, Salesforce, and HubSpot, and I enjoy turning feedback and data into real improvements.

I care about making customers feel heard and helping businesses build trust through every interaction.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.