CHIDIMMA OKOYE
Virtual Assistant | Admin & Executive Support
Remote, Nigeria | LinkedIn Profile
CAREER SUMMARY
Proactive and detail-oriented Virtual Assistant with 4+ years of experience providing high-level administrative
and executive support to business leaders and growing organizations. Highly skilled in calendar and inbox
management, document preparation, stakeholder coordination, and process optimization.
Known for anticipating needs, taking initiative, and creating organized systems that free executives to focus on
high-impact work. Thrives in fast-paced, remote environments and values accuracy, momentum, and reliability.
CORE COMPETENCIES
Administrative & Executive Support
• Executive calendar & meeting management
• Inbox management, email prioritization & draft responses
• Document preparation, editing & formatting
• Travel coordination & itinerary planning
• Data entry & database maintenance
Executive Coordination
• Meeting agendas, minutes & follow-ups
• Internal & external stakeholder communication
• Business correspondence, memos & reports
Organization & Productivity
• Time management & task prioritization
• Proactive problem-solving & initiative
• Process improvement & workflow optimization
• Confidentiality & attention to detail
TOOLS & TECHNOLOGY
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Google Workspace: Docs, Sheets, Slides, Calendar, Gmail
Communication: Zoom, Slack, Microsoft Teams, WhatsApp
Project & Task Management: Trello, Asana, ClickUp, Notion, Airtable
Documentation & Storage: Microsoft Office Suite, Google Drive, Dropbox
CRM & Records: HubSpot, Zoho CRM
PROFESSIONAL EXPERIENCE
SECRETARY
June 2023 - December 2025
Ezeokpoko 1 Palace Oba | Anambra, Nigeria
. Managed the Regent schedules, appointments, and meetings, ensuring smooth daily operations and
efficient time use.
. Organized and maintained confidential records, correspondence, and documentation archives.
. Drafted official letters, memos, and communications as instructed by the Regent.
. Coordinated meetings and events, prepared agendas, and documented meeting minutes.
. Served as a key point of contact between the Regent and external stakeholders.
EXECUTIVE ASSISTANT
January 2022 - May 2023
Hariz Lubricant Industry Oba | Anambra, Nigeria
. Provided administrative support to the executives in a 50+ staff organization.
. Managed calendars, scheduled meetings, and coordinated internal communications, improving
scheduling efficiency by 40%.
. Organized inboxes, prioritized high-impact emails, and drafted professional responses.
. Prepared reports, presentations, and operational documents using Google Workspace.
. Centralized document management systems, reducing document retrieval time by 40%.
CUSTOMER SUPPORT ASSISTANT
December 2019 - October 2021
Century City Shopping Mall Oba | Anambra, Nigeria
. Delivered professional customer support with a 95% first-contact resolution rate.
. Managed inquiries, documented cases, and coordinated with internal teams for timely resolution.
. Developed an FAQ and tracking system that reduced repeat inquiries by 40%.
. Supported daily administrative and operational activities.
ADMINISTRATIVE OFFICER
July 2018 - September 2019
Kenig Fashion Store Onitsha | Anambra, Nigeria (Hybrid role)
. Supported daily administrative operations, documentation, and internal coordination.
. Built and managed customer and order records using Zoho CRM.
. Assisted with inventory documentation and vendor communication, reducing stock discrepancies by
15%.
. Prepared reports and maintained accurate business records.
EDUCATION
Bachelor’s Degree - Economics | University of Calabar, Cross River, Nigeria
2012 – 2016
LEADERSHIP EXPERIENCE
Served as the Team Lead, Team 7 DEXA Project Mgt Program
Served as the Vice President, batch “A” Drug Free Club
Served as the Welfare Director of NESA (Unical chapter)
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CERTIFICATION
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Business Analysis (in-view) | Tech Crush | January 2026
Hands On Project Management Bootcamp | HOPM| June 2025
Virtual Assistant Training | ALX Africa | September 2024
Project Management | Digital Exchange Academy (DEXA) | June 2023
Certified IT Support Virtual Assistant | Digital Witch Community | April 2023
Administrative Professional Foundations | LinkedIn | September 2022
